Summary
Overview
Work History
Education
Skills
References
Timeline
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Kristelle Cortez

Mesquite

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results, with a history of meeting company needs through consistent and organized practices.

Overview

7
7
years of professional experience

Work History

Jr. Payroll Specialist

Samsung Electronics
Frisco
01.2022 - Current
  • Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
  • Updated job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
  • Processed payroll for over 4,000 employees bi-weekly, ensuring the accuracy of pay and deductions.
  • Processed and accurately monitored sick pay, vacation pay, and other leave entitlements.
  • Responded promptly to inquiries from employees regarding their paychecks or deductions.
  • Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
  • Provided training to new payroll department staff on payroll systems and procedures.

Lead Cashier

Fuel City
Mesquite
12.2020 - 01.2022
  • Processed customer payments quickly and returned exact change and receipts.
  • Increased sales opportunities by upselling and cross-selling products, using tried-and-true creativity and persuasion methods.
  • Responsible for opening and closing registers accurately according to established procedures.
  • Scanned items and checked pricing on the cash register for accuracy.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted and balanced cashier drawers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Server

Dallas Country Club
Dallas
07.2018 - 05.2020
  • Stay informed about daily specials, new menu items, and promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Addressed complaints to kitchen staff and served replacement items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
  • Trained new employees to perform duties.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • I greeted customers, answered questions, and recommended specials to increase profits.
  • Followed health safety guidelines when preparing and serving food products.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Hebron High School
Carrollton, TX
06-2013

Skills

  • Payroll processing
  • Attention to detail
  • Regulatory compliance
  • Problem solving
  • Payroll administration
  • Communication skills
  • Multitasking Abilities
  • Customer relations

References

References available upon request.

Timeline

Jr. Payroll Specialist

Samsung Electronics
01.2022 - Current

Lead Cashier

Fuel City
12.2020 - 01.2022

Server

Dallas Country Club
07.2018 - 05.2020

High School Diploma -

Hebron High School

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Kristelle Cortez