KRISTELLE LOUIS
Admin Assistant - Reception
Brooklyn,NY
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Administrative Assistant - Reception
MIZUHO BANK
New York, NY
01.2022 - Current
- Manage all administrative task by registering clients, visitors, and vendors using the various and locational visitor systems, serving as a point of contact between clients, VIP guests and employees.
- Provided administrative support to staff members including typing letters, filing documents, scanning, copying documents, and conference room scheduling via Microsoft outlook.
- Responded to inquiries from internal staff members regarding office operations issues and collaborated with meeting organizers on logistics and catering.
- Responsible for scheduling conference rooms for internal and external meetings via Microsoft Outlook, while providing directions to conference rooms or desk locations using I Office suite software programs.
- Provide professional support for Corporate related events, conventions, and business-related venues as well as high-end meetings .
- Provide remote assistance to other Mizuho locations.
- Work on diverse reports while maintaining and storing data using Microsoft Excel.
- Lead the reception team in the absence of the supervisor.
Lead Console Operator - Acting Supervisor
Mizuho Bank - Allied universal/ Doyle security
New York, NY
09.2018 - 01.2022
- Supervised a 24/7 operation with a staff of 20+ security personnel covering 9 floors between 2 office buildings during the supervisor absences within the corporate complex of Rockefeller Center, NYC.
- Assisted in the development of new administrative systems, procedures and policies.
- Checked office stock to determine supply levels and maintain inventory.
- Provided staff guidance, training and mentorship in support of operational goals.
- Prepared payroll information for submission to external payroll services provider.
- Efficiently constructed and managed schedule, while the Security Site Supervisor was on a leave of absence.
- Through the use of C-Cure and CCTV, I monitored 7 floors of corporate spaces to detect any potential of criminals and safety hazards. I managed a log of visitors for an accurate count of persons on premises.
Quick Service Attendant
FOXWOODS RESORT CASINO
CT
08.2017 - 08.2018
- Listened attentively to each guest's inquiries, requests, and demands to obtain all information necessary to process the order according to restaurant standards, Adapted various skill sets and communication skills to provide efficient services to a variety of customers and kept everything clean and organized to avoid accidental incidents and maintain within compliance.
Education
Master of Science - Business Analytics - Data Analytics
Baruch College of The City University of New York
New York, NY05-2026
Bachelor of Science in Criminal Justice Studies -
John Jay College of Criminal Justice
12.2023
Associate of Science Degree -
Borough of Manhattan Community College
08.2022
Skills
- Strategic Planning
- Technologically Savvy
- Spreadsheet Management
- Documentation and Reporting
- File Management
- Teamwork
- Analytical thinking
- Business Operations
- Conflict resolution
- Leadership
Work Preference
Work Type
Full TimeInternshipWork Location
RemoteOn-SiteHybridTimeline
Administrative Assistant - Reception
MIZUHO BANK
01.2022 - Current
Lead Console Operator - Acting Supervisor
Mizuho Bank - Allied universal/ Doyle security
09.2018 - 01.2022
Quick Service Attendant
FOXWOODS RESORT CASINO
08.2017 - 08.2018
Master of Science - Business Analytics - Data Analytics
Baruch College of The City University of New York
Bachelor of Science in Criminal Justice Studies -
John Jay College of Criminal Justice
Associate of Science Degree -
Borough of Manhattan Community College
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