Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Kozik

Houston,AL

Summary

Summary Experience

Currently managing 1000+ home community

Managed numerous properties with a national homeowners association management company

Employed with a Real Estate Developer and Property Management Company with offices throughout the Southeast and Puerto Rico

Proficient in customer service and communication

Organized, adaptable, principled, detail oriented

Looking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Onsite Community Association Manager

GrandManors
01.2019 - Current
  • Currently managing 1,000+ single family home gated community
  • $1,000,000 + annual budget preparation and execution
  • Handled every aspect of management of community
  • Responsible for organizing and executing homeowner events throughout community
  • Process assessments
  • Conduct board meetings
  • Manage onsite office
  • Process payables
  • Responsible for clubhouse rentals
  • Experience with repairing gates
  • Negotiate contracts on behalf of Board
  • Obtain proposals, present, and offer recommendations
  • Manage repair and replacement projects on behalf of community including complete Recreation Center renovation after 2021 freeze
  • Oversee maintenance staff
  • Only onsite staff for 3+ years
  • Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
  • Enforced compliance with community regulations and guidelines.
  • Secured pool and fitness facility maintenance, landscaping, and security
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state and federal regulations.

Community Association Manager

RealMange
01.2015 - 01.2019
  • Managed numerous single family, townhome, condo, and developer controlled communities throughout Houston area
  • Conducted new employee training
  • Conducted meetings with boards and homeowners
  • Manage vendors and negotiate contracts on behalf of association
  • Manage projects of varying size on behalf of associations
  • Communicated with owners and residents on behalf of Board
  • Understand and enforce deed restrictions
  • Provide managerial, operational, and administrative advice to Board
  • Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
  • Developed and adhered to community budgetary restrictions in collaboration with board of directors.

Lease Administrator / Accounts Receivable and Payables Specialist

Sembler Company
01.2005 - 01.2013
  • Processed leases, amendments and terminations in Yardi, specialized property management software
  • Entered and processed payables
  • Processed 1099 and W-2 Forms
  • Processed year-end reconciliations
  • Reviewed leases and developed lease abstracts
  • Conducted new employee trainings
  • Emergency preparedness liaison tasked with relocating department during natural disasters or emergency situations
  • Applied charges to accounts, processed monthly billings, entered sales figures, set up and processed monthly management fees, set up charges for new properties and tenants, processed monthly statements and sales figure requests
  • Coded and deposited checks for properties through remote deposit and bank lockboxes
  • Processed receipts for properties through Yardi Enterprise, Yardi Voyager, and MRI software
  • Scanned and uploaded documents into Netdocuments; scanned and distributed receivables through Metastorm

Education

Undergraduate Courses in Business -

Penn State Behrend
Erie, PA

Associate in Arts degree -

St. Petersburg College
St. Petersburg, FL
2014

Skills

  • Critical Thinking
  • Complex Problem-Solving
  • Creative and Adaptable
  • Professional

Timeline

Onsite Community Association Manager

GrandManors
01.2019 - Current

Community Association Manager

RealMange
01.2015 - 01.2019

Lease Administrator / Accounts Receivable and Payables Specialist

Sembler Company
01.2005 - 01.2013

Undergraduate Courses in Business -

Penn State Behrend

Associate in Arts degree -

St. Petersburg College

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Kristen Kozik