Kristen Abbott
Nashville,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
General Manager
Papa John's Pizza
01.2019 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Trained new employees on proper protocols and customer service standards.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Manager
Pizza Hut
01.2016 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Supervisor
Nashville Shores
04.2012 - 09.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Associate of Applied Science - Social Sciences of Special Education
Volunteer State Community College
05.2017
Skills
- Labor Cost Controls
- Employment Law
- Profit and Loss
- Staff Development
- Customer Service
- Employee Scheduling
- Sales Activities
- Safe Work Methods
- Persuasive Negotiations
- Industrial Hygiene
- Public Health
- Team Assignments
- Staff Discipline
- Shrinkage Prevention
Timeline
General Manager
Papa John's Pizza
01.2019 - 07.2023
Assistant Manager
Pizza Hut
01.2016 - 12.2019
Supervisor
Nashville Shores
04.2012 - 09.2016
Associate of Applied Science - Social Sciences of Special Education
Volunteer State Community College
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