Kristen Anderson
Gillette
Summary
To work towards achieving greater success in my career through hard work, consistency and the ability to work with others to achieve goals, aims and objectives.
Overview
6
6
years of professional experience
Work History
Impact Coach
Meduit
07.2021 - 10.2022
- As a Coach and Assistant Trainer at Meduit, I get to help our patient service representatives become the best they can be at their jobs.
- I get to review HIPAA verification, phone etiquette, workflow procedures, teach how to add and verify insurance, and how to navigate Excel and Google spreadsheets for data entry, and show them how to handle tough calls and situations.
Medical Office Receptionist
Coalition Family Health Center
10.2019 - 09.2022
- As a medical office receptionist, I am responsible for checking patients in and out for their appointments, making sure all patient files are up-to-date and accurate, sending and receiving faxes for medical records, scanning and filing all appropriate paperwork, following and complying with all HIPAA laws, and also answering and transferring phone calls.
Registration Specialist
Powder River Surgery Center
04.2019 - 10.2019
- As a Registration Specialist at PRSC, I assist the surgeons, nurses and other staff members in getting patient files ready for procedure day, getting insurance verified and also checking in each patient as they arrive for surgery, making sure they understand all policies, their procedure and all laws.
- Other parts of my job is helping teammates when they need assistance, shredding and filing charts, keeping good communication with our doctor’s offices and following all rules and regulations that we have, including HIPAA.
Rehab Technician/Administrative Assistant
North Platte Physical Therapy
08.2017 - 02.2019
- As a rehab technician, I welcomed new and existing patients into our clinic by greeting them and always having a great attitude.
- A part of my job was to also start patients on their treatment with heat, ice or electrical stimulation.
- Also, running patients through their therapeutic exercise program, put together by a licensed physical therapist.
- Reporting to the therapist on how well the patient is doing was a huge part of my job function.
- As an administrative assistant, I represented the company by answering the phone in a kind manner, transferring phone calls when needed and assisting the patient on the phone to resolve any issues, schedule appointments and make payments.
- Another part of my job function, is calling on insurance benefits to ensure our patients were getting their full benefits.
- Billing insurance, using an electronic computer payment system, taking cash and cards for payment was also an essential job duty.
- To keep the office organized, I also filed paperwork, organized patient files, scanned in documents and shredded documents with patient information to ensure HIPAA laws were being followed properly.
Rehab Technician
Gillette Physical Therapy
07.2016 - 08.2017
- As a rehab technician, I greeted our new and existing patients with a smile, brought them back to their therapy room, and started the treatment.
- Working alongside the licensed therapist, I had to take note of all patient changes, progress and moods.
- Filing proper charts, cleaning and also opening and closing the clinic was a part of my job duty.
Education
High School -
Campbell county high school
Gillette, WY05.2015
Skills
- Multitask
- Fast learner
- Calm under pressure
- Dependable
- Good attitude
- Customer service
- Medical records
- Medical office
- Insurance
- HIPAA
- EMR systems
- Google sheets
- Excel
- Self-motivated
- Organized work culture
- Experienced in an office setting
- Communicating
- Positive interpersonal skills
- Dedicated
References
- Stacy Kern, (605)360-2385
- Robert Bonacci, (307)685-6500
- Stephanie Gallion, (307)622-7934
Timeline
Impact Coach
Meduit
07.2021 - 10.2022
Medical Office Receptionist
Coalition Family Health Center
10.2019 - 09.2022
Registration Specialist
Powder River Surgery Center
04.2019 - 10.2019
Rehab Technician/Administrative Assistant
North Platte Physical Therapy
08.2017 - 02.2019
Rehab Technician
Gillette Physical Therapy
07.2016 - 08.2017
High School -
Campbell county high school