Summary
Overview
Work History
Education
Certification
Affiliations
Toastmasters
Timeline
Work Availability
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KRISTEN ARDITO

KRISTEN ARDITO

Port Saint Lucie,FL

Summary

PROFILE AND SUMMARY Scaled Agile leader skilled in influential leadership and negotiation techniques, well versed in strategy and operations, who has spent the last 12+ years building teams, leading organizational change, and delivering outcomes. My passion is working with people and teams across organizations to help bring order to chaos, champion efficiency and enable transparency in reporting. I am an ardent believer in building trust with teams to achieve long-lasting results.

Overview

14
14
years of professional experience
6
6
Certifications

Work History

Director

OLO INC
New York, NY
12.2021 - 07.2022
  • Engineering PMO
  • Established an Agile Engineering PMO built on the principle that teams will perform best if given "just enough" structure and guardrails to increase transparency, predictability, and efficiency without interfering with their autonomy and agency as the company scaled from 200-800 engineers
  • Created an Agile Center of Excellence for the Product and Engineering Departments focused on delivering a clarification of Scrum roles and responsibilities, coaching for teams to enable a growth mindset, tooling to support Agility and a playbook for both Scrum and Kanban teams to reference when needed
  • Provided leadership and Program Management for an M&A deal. The outcome of the merger and acquisition was for all functional departments to have completed 30, 60 and 90 day activities across the organization and for drafted architectural plans that detailed whether to integrate or deprecate all applications within the tech stack of the acquired company into Olo’s ecosystem
  • Lead the go-to-market strategy with the support of Marketing, Sales and Partnership executive team
  • Managed the process of taking each North Star goal and decomposing into tangible plans to attain the goals within 12 months using a combination of OKRs and Quarterly Planning tools
  • Established risk management protocols for high visibility projects and programs that were built into the Agile framework and tooling
  • Assumed responsibility for the implementation of Jira and Confluence to support the Agile framework, the dev-ops process and enable dashboarding and reporting
  • Hired and managed a team of Technical Program Managers and Agile Coaches
  • Enabled program management framework that utilized a hybrid approach (waterfall where appropriate) to manage projects and programs
  • Managed cross-functional projects and programs at all stages of the life cycle across all work streams utilizing Scrum and Kanban frameworks, dashboards and reporting

Global Senior Director

SUBWAY, FWH
Milford, CT
06.2018 - 10.2020
  • PMO, QE and Internal Consulting
  • Achieved lasting project management results by building a hybrid framework and providing direction and guidance to Portfolio Managers, Project Managers, Product Owners, Scrum Masters and Department Leads
  • Established a resource management system to enable forecasting future resourcing constraints (and to identify who was under and over-allocated at any point in time)
  • Created dashboards for C-Suite using PowerBI to provide real-time updates on every project
  • Developed cost controls by establishing annual budgeting and monthly reconciliation process
  • Established quarterly planning and utilized Azure DevOps to manage roadmaps and dependencies
  • Created enterprise-wide standard SDLC to drive projects from intake through to completion
  • Maintained and continuously developed all tools used to support projects
  • Launched SAFe, including the first cross-team, quarterly planning session to align quarterly goals
  • Decentralized QE department to advance the concept of testing earlier in the development lifecycle to reduce costs of finding bugs at later stages of development and to foster greater synergy between engineers and quality advocates
  • Created automation framework guidance by assessing low rate of automated tests across all of the applications, and setting expectations to increase automated testing across all platforms with the exception of legacy platforms which were in the process of being deprecated in the next 3 years
  • Consolidated multiple QE departments which were often at odds with each other into a single department focused on delivering quality for every program
  • Designed a modern Release Management function to mitigate risks of quality control issues that were impeding the ability to deliver code to production
  • Oversaw the creation of an Internal Consulting organization which was designed to reduce costs of hiring expensive consulting firms by establishing a small in-house firm of a few individuals, hired from big firms, who would provide consulting services for business analysis, project/program management, change management, reporting, dashboard creation and more.

Director of EPMO

VIACOM INC
New York, NY
07.2016 - 06.2018
  • Designed and led EPMO Agile Center of Excellence and Agile Governance and Created Scrum and Kanban runbooks
  • Improved JIRA performance by 60% by reducing the number of custom fields from 2000 to 800, and reducing the number of workflows from 198 to 3
  • Lead Agile Transformation across the organization (internationally and domestically) and ran EPMO User councils, Office Hours, Guilds, and Executive Steering Committees
  • Mentored, coached, and supported a diverse set of individuals including Product Owners, Coaches, Program Managers/Release Managers, and Scrum Masters
  • Facilitated quarterly planning and provided coaching to teams during the sessions to help mitigate conflict and provide clarity to teams.

Scrum Master/Senior Digital IT Project Manager

STARWOOD HOTELS AND RESORTS, INC
Stamford, CT
03.2013 - 07.2016
  • Oversaw the delivery of Branded Web and Mobile App Programs
  • The ROI was projected to bring $8.7M of incremental revenue ($4.2M in System Revenue) by improving rate list pages and improving conversion
  • In partnership with the Office of the CFO, supported the design, testing, and rollout of SAP-based, project budget and reconciliation system for the IT organization
  • Coached and mentored junior project managers and scrum masters as often as needed to ensure the PMO is staffed with strong and capable leaders in Agile.

Business Systems Analyst/Strategic Planning Application

SEQUEL INTERNATIONAL/GUESS WATCHES
Norwalk, CT
01.2007 - 01.2013
  • Owner for the corporate B2B system which was strategically tied to all of the systems in the company that drove revenue
  • Progressive responsibilities included: overseeing the launch of Guesswatches.com, overseeing the digitization of art assets, building the first business intelligence system for the company, and acting as a trusted advisor for the COO.

Education

MS - Sociology

Southern CT State University

BS - Sociology

University of CT

Certification

PROFESSIONAL CERTIFICATIONS AND AFFILIATIONS

Affiliations

  • Toastmasters
  • Project Management Institute

Toastmasters

Honed facilitation and public speaking skills through the support of Toastmasters

Timeline

Director

OLO INC
12.2021 - 07.2022

Global Senior Director

SUBWAY, FWH
06.2018 - 10.2020

Director of EPMO

VIACOM INC
07.2016 - 06.2018

Scrum Master/Senior Digital IT Project Manager

STARWOOD HOTELS AND RESORTS, INC
03.2013 - 07.2016

Business Systems Analyst/Strategic Planning Application

SEQUEL INTERNATIONAL/GUESS WATCHES
01.2007 - 01.2013

MS - Sociology

Southern CT State University

BS - Sociology

University of CT

Work Availability

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