Kristen Arsenault Richards
Kittery,Maine
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
14
14
years of professional experience
Work History
Account Executive
Pure Storage
05.2020 - Current
- Demonstrate ability to apply customer insights and expertise in technology solutions to position Pure’s portfolio to solve persistent problems, achieve customer goals and take market share from competition
- Executed successful sales strategies to convert self generated leads into customers to drive new business
- Avid hunter with proven prospecting skills, consistently opening doors to new customers. YTD 76 % of current business NNL
- Demonstrate expertise leading complex sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners through strong interpersonal written and oral skills
- Consistent track record of exceeding quota and driving referenceable business. Exceed Quota H2, 2020, 2021, 2022, YTD 2023
- Chapter Lead of Women at Pure Northeast
Strategic Account Executive
W.W. Grainger
01.2019 - 05.2020
- Manage P&L of $73M annually across the manufacturing and agriculture Enterprise sector
- Demonstrate strong process discipline and communication plans by creating prescriptive seller execution plans to drive pipeline development and achieve customer’s mutual goals
- Exceed Sales Gross Profit and Revenue target 2019, H1 2020
- 2019 Supplier of Year and 2019 Best Outstanding Marketing Leadership Award, awarded by QCS Board of Directors
Senior National Account Manager
W.W. Grainger
09.2017 - 12.2018
- Managed 5 key National Group Purchasing Organizations at Enterprise level
- Develop, execute and socialize growth strategies while managing a P&L of $56M annually
- Lead, Coach and influence 850 sellers and sales leader to successfully grow sales and provide value
- Demonstrate strong process discipline by creating prescriptive seller execution plans to drive pipeline development and achieve customer’s mutual goals
- Exceed Sales Quota, 2017, 2018
Learning Delivery Consultant
W.W. Grainger
03.2016 - 09.2017
- Facilitate sales and leadership training to multiple sales divisions that develop Value Based Conversation skills to successfully implement strategic initiatives and drive profitable growth
- Assisted in design and deployment of adjusted onboarding program that served as new hire training for 250 large customer sellers during rollout of Value Based Conversations
- Facilitate to 500 Sellers and Sales Leader during Annual National Sales Conferences
- Top 4% aggregated MTM score for facilitation of sales training
Account Manager
W.W. Grainger
10.2012 - 02.2016
- Managed 20 key National Accounts
- Establish and expand relationships with key executives and decision makers within each customer organization in 2 million dollar territory
- Results driven –Exceed Sales Quota 2012, 2013, 2014, 2015
- Top Ten in Region FY Sales Goal, 110% 2015
- Mentor in GXP and WBRG Program, 2012, 2013, 2014, 2015
Territory Sales Representative
W. W. Grainger
05.2010 - 10.2012
- Led sustainable revenue growth of assigned territory of 300+ current customer accounts and identified and pursued new customer acquisition opportunities
- Created and executed territory sales plan that exceeded revenue and profit targets
- Optimized call routes to maximize time in field and overall efficiency
- Exceeded Sales Quota, 2010, 2011, H1 2012
Education
Bachelor of Science in Business Administration - Marketing
University of Southern Maine
Portland, MESkills
- Lead Development
- Expert Prospecting
- Account Servicing
- Contract Negotiation
- Customer Service
- Territory Management
- Pipeline Management
Summary Of Experience
Action oriented and results driven leader with 10 years cross-disciplinary experience in sales, with an emphasis in large multi-site organizations, contract negotiations, strategic planning, marketing and finance. Expertise in sales, sales training, leading large cross functional projects, facilitation, contract implementation and identifying and addressing customer needs that positively impact customer experience. Unique talent for considering a wide variety of perspectives, identifying key issues, synergizing ideas into actionable steps and simplifying processes to drive long term sales effectiveness.
Additional Information
Kindness Keepers for Hallie
Vice President of the Board of Directors
Timeline
Account Executive
Pure Storage
05.2020 - Current
Strategic Account Executive
W.W. Grainger
01.2019 - 05.2020
Senior National Account Manager
W.W. Grainger
09.2017 - 12.2018
Learning Delivery Consultant
W.W. Grainger
03.2016 - 09.2017
Account Manager
W.W. Grainger
10.2012 - 02.2016
Territory Sales Representative
W. W. Grainger
05.2010 - 10.2012
Bachelor of Science in Business Administration - Marketing
University of Southern Maine
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