Kristen Baker
Saint Amant,LA
Summary
With a proven track record at Bales Environmental Services, I excel in vital signs monitoring and providing exceptional customer service. My experience spans from meticulous patient care to efficient administrative support, enhancing client satisfaction and operational efficiency. Skilled in both compassionate care and detailed organization, I significantly contribute to workplace success.
Overview
29
29
years of professional experience
Work History
Home Health Aide
Independant
01.1996 - Current
- Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
- Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
- Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Retail Sales Associate
Sacs Supply and Outfitters
02.2019 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Administrative Assistant
Bales Environmental Services
02.2012 - 02.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
High School Diploma -
Lovington High School
Lovington, IL05-2000
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
Timeline
Retail Sales Associate
Sacs Supply and Outfitters
02.2019 - 01.2025
Administrative Assistant
Bales Environmental Services
02.2012 - 02.2018
Home Health Aide
Independant
01.1996 - Current
High School Diploma -
Lovington High School
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