Kristen Barnes
Mansfield,TX
Summary
Onboarding Specialist with a robust track record in coordinating and optimizing new hire processes. Demonstrates exceptional communication skills, enabling seamless employee transitions, alongside proven multitasking abilities and in-depth HR procedural knowledge. Achievements include the successful implementation of onboarding initiatives that significantly enhanced team efficiency and productivity. Committed to fostering a supportive onboarding experience that aligns with organizational goals.
Overview
8
8
years of professional experience
Work History
Onboarding Specialist
Northrop Grumman
Irving, USA
03.2022 - Current
- Engage in pre-hires and transfers to facilitate onboarding and gather information
- Collaborate with Recruiting, Security, HR, Payroll, and internal resources for timely onboarding
- Review applications for completeness; work with Recruiters to address missing information
- Initiate and track pre-employment investigations (background checks, drug screens)
- Troubleshoot and resolve issues throughout the onboarding process
- Process new hire and transfer transactions in HR system (Workday) following procedures
- Administer tasks in applicant tracking and onboarding systems (ServiceNow) with accurate documentation
- Respond to inquiries about the onboarding process from internal and external stakeholders via various channels
- Maintain accurate documentation using organizational systems and Microsoft Office
- Participate in continuous improvement of processes to enhance efficiency and customer experience
Human Resource Operations Associate
Charles Schwab
Westlake, USA
10.2019 - 03.2022
- Respond promptly and professionally to HR inquiries and requests
- Build long-term relationships with C-Suite, clients, HR team, and partners for effective collaboration
- Use ServiceNow to manage and fulfill HR cases
- Employ a consultative approach on HR topics (payroll, benefits, policies)
- Communicate HR policies clearly while addressing complex subjects
- Navigate multiple computer systems effectively
- Quickly learn new programs and policies with flexibility
- Demonstrate excellent written and verbal communication skills
- Work independently or as part of a team on special projects
- Identify and communicate process improvement opportunities to leadership
- Uphold a strong work ethic, integrity, and ownership to build client trust
- Subject Matter Expert in tuition reimbursement, LOA, and benefits
- Recognized as a Knowledge Contributor for creating internal HR policy articles
Project Supervisor
SHSU Johnson Coliseum and Facilities
Huntsville, USA
01.2017 - 01.2019
- Schedule and prepare for meetings, including logistics and calendar maintenance
- Attend department meetings and track action items for special projects
- Provide administrative support in a fast-paced environment
- Collaborate with Facilities, Event Services, and Operations teams
- Research programs, events, merchandise, and organizational systems
- Negotiate pricing with vendors
- Process new hire paperwork and send employment packets
- Assist with onboarding training and prepare orientation agendas
- Coordinate meetings, interviews, and company events
- Create monthly schedules for 45 employees
- Manage bi-weekly payroll for 45 hourly employees
DFW Grab Compliance Assistant
DFW Airport
, USA
06.2018 - 08.2018
- Implement the DFW/Grab application
- Inspect the DFW/Grab application regarding operations, reporting, training, and promotional efforts
- Develop and provide daily reporting to the Grab team, and establish compliance and training guidelines
- Assist with training classes to educate concessionaires on the Grab process
- Review and analyze deliverables and data reports to ensure submission timeliness and identify performance and improvement opportunities trends
- Perform and monitor audits, risk assessments, and documentation activities to ensure compliance—update management on the status and activities about compliance, deliverables, and related activities
Education
Bachelor of Business Administration - Human Resource Management
Sam Houston State University
Skills
- Team Leadership
- Project Coordination
- Event Coordination
- Vendor Negotiation Expertise
- Executive Administrative Support
- Effective Time Management
- Strong Focus on Accuracy
- SAP Certification Holder
- Workday Experience
- ServiceNow Experience
- Experienced with Microsoft Office Applications
- Employee Onboarding
- HRIS Administration
- Facilitate New Hire Orientation
References
- Cristen Mosley, Project Manager, DFW Airport, 817-721-8957, cmosley@dfwairport.com
- Charles Capps, Professor of Management | Senior Professional in Human Resources, Sam Houston State University, 936-294-1895, capps@shsu.edu
Timeline
Onboarding Specialist
Northrop Grumman
03.2022 - Current
Human Resource Operations Associate
Charles Schwab
10.2019 - 03.2022
DFW Grab Compliance Assistant
DFW Airport
06.2018 - 08.2018
Project Supervisor
SHSU Johnson Coliseum and Facilities
01.2017 - 01.2019
Bachelor of Business Administration - Human Resource Management
Sam Houston State University
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