Kristen Barnett
Latonia,KY
Summary
A driven and motivated professional seeking an opportunity to contribute expertise and dedication to a values-driven company that invests in its employees. Committed to continuous learning and growth, I am eager to work hard and evolve alongside a forward-thinking organization. Aiming for a long-term fit where I can apply extensive experience in an ever-expanding industry, ensuring meaningful impact in my work.
Overview
25
25
years of professional experience
Work History
Subcontractor, Bookkeeper
The Coop Subcontracting
06.2013 - Current
- Orchestrated job scheduling across multiple projects to enhance efficiency.
- Executed accurate bookkeeping procedures consistently.
- Managed daily upkeep, organized timetables, and executed culinary preparations for small groups.
- Ensured adherence to regulatory health and safety guidelines.
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Oversaw budgeting and financial management for multiple projects, optimizing resource allocation and minimizing costs.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Facilitated problem resolution among team members, addressing conflicts promptly to minimize delays in project timelines.
- Closely monitored inventory levels of tools and equipment needed on-site to reduce downtime due to shortages.
Fraud Management, Loading Manager
Amazon
06.2015 - 09.2022
- Coordinated accurate order processing for the biggest Amazon distribution center in the area.
- Assessed refund eligibility and resolved customer return issues.
- Optimized shipping procedures through accurate labeling.
- Earned credential for proficient use of electric pallet jack.
- Evaluated returns for fraudulence and reached out to customers as necessary.
- CVG3/2/5
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Accounting, Office Director I
Kelley Bros
05.2009 - 06.2015
- Directed complete workflows for both Accounts Payable and Receivable.
- Managed discrepancies effectively for an up-to-date aging report.
- Facilitated adherence to OSHA by maintaining certifications and training.
- Maintained accuracy and timely updates in account records for operational efficiency.
- Revamped processes for streamlined file management and improved accuracy.
- Ensured accuracy and compliance within AIA documentation frameworks.
- Streamlined workflows to boost productivity across multiple functions.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Office Manager
Commercial Door & Hardware
04.2008 - 05.2009
- Provided administrative support, proofreading and managed pay records.
- Maintained client satisfaction with attentive and efficient service.
- Managed telephone switchboard and coordinated appointments for organization of 75.
- Utilized HR expertise to strengthen professional workplace interactions.
- Established streamlined procedures for document management for enhanced accessibility.
- Monitored expenditures for better financial control.
- Optimized office budget by renegotiating vendor contracts.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Shift Manager
Ameristop
09.2007 - 04.2008
- Performed shift-specific responsibilities including handling cash deposits and securing premises.
- Managed scheduling operations.
- Oversaw acquisition of stock on a daily and weekly basis with timely vendor payments.
- Enhanced customer interactions through effective communication.
- Conducted safety inspections to ensure compliance with health regulations.
- Implemented customer feedback initiatives for improved service quality.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Assistant Shift Manager
Wendy’s
10.1999 - 09.2007
- Responsible for the management of day-to-day operations of a successful fast food restaurant
- Responsible for opening and closing duties, to include accounting, sanitation, security and next-day preparation
- Worked every position at multiple restaurant locations
- Earned full-time Assistant Shift Manager within five years
- Successfully managed customer relations and utilizing de-escalation tactics on a regular basis
- Multiple locations
- Evaluated employee performance on an ongoing basis, providing feedback and coaching to foster growth and development within the team.
- Implemented process improvements that increased efficiency in daily operations while maintaining a high level of quality control.
- Consistently achieved sales targets by motivating staff members to upsell products or services whenever appropriate.
- Streamlined shift operations by effectively delegating tasks and monitoring team performance.
- Mentored new hires during their initial training period ensuring they gain essential skills required for success in their roles.
Education
High School - Gender Studies
Holmes High School
Covington, KY01.2004
Skills
- Ability to multitask and work successfully under pressure
- Self-starter with great motivational and organizational skills
- Horticulture education and preservation
- Change order management
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Relationship building
- Self motivation
- Professionalism
- Continuous improvement
- Customer service
- Data entry
- Scheduling and calendar management
- Administrative support
- Document management
- Account reconciliation
- Database administration
- Effective multitasking
- Microsoft office
- Microsoft Word and Excel
- Billing and invoicing
- Document preparation
- Database entry
- Document scanning
- Confidentiality handling
- File management
- Word processing
Community Service
Latonia Elementary School PTA
Latonia Baptist Church
Timeline
Fraud Management, Loading Manager
Amazon
06.2015 - 09.2022
Subcontractor, Bookkeeper
The Coop Subcontracting
06.2013 - Current
Accounting, Office Director I
Kelley Bros
05.2009 - 06.2015
Office Manager
Commercial Door & Hardware
04.2008 - 05.2009
Shift Manager
Ameristop
09.2007 - 04.2008
Assistant Shift Manager
Wendy’s
10.1999 - 09.2007
High School - Gender Studies
Holmes High School
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