Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Becker

Bossier city,LA

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

8
8
years of professional experience

Work History

Private Caregiver

Donna Blacklidge
04.2025 - 09.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Provided emotional support and companionship to patients, promoting overall wellbeing.
  • Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
  • Maintained a safe and clean environment, reducing the risk of infection or injury.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living activities for improved quality of life.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Managed patient medications, ensuring accurate dosages and timely administration.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.

Customer Service Representative

A&R Recovery
01.2025 - 03.2025
  • Maintained client trust by providing timely updates on the status of their accounts and recoveries.
  • Improved client satisfaction by promptly locating and recovering collateral assets.
  • Built positive relationships with clients, resulting in repeat business for the company.
  • Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
  • Maximized chances of successful vehicle recoveries through diligent skip tracing efforts to locate hard-to-find debtors or collateral assets efficiently.
  • Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
  • Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.
  • Streamlined operations by maintaining accurate records of repossessions, inventory, and transport logs.

Sales Associate

Squires Formalwear
02.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Hospice Aide

Rebecca Wills
01.2021 - 04.2021
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
  • Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
  • Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
  • Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
  • Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.

Construction Manager

White Construction
10.2017 - 12.2020
  • Coordinated scheduling and logistics for subcontractors, optimizing workflow efficiency on-site.
  • Developed and maintained filing systems for contracts, invoices, and change orders to enhance accessibility.
  • Assisted in preparing budgets and forecasts, contributing to accurate financial planning and resource allocation.
  • Streamlined communication between project managers, field staff, and clients to improve collaboration and issue resolution.
  • Oversaw inventory management of materials and supplies, reducing delays in project execution through timely procurement.
  • Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
  • Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.

Education

No Degree - EMT

Caddo Fire Dept
Shreveport, LA
06-2014

No Degree - Massage Therapy

Blue Cliff College
Shreveport, LA
12-2010

High School Diploma -

Bitburg American High School
Bitburg, Germany
05-2005

Skills

  • First aid and safety
  • Patient care
  • Housekeeping duties
  • Emotional support
  • Client documentation
  • Organizational growth
  • Dependable and responsible
  • Strong ethics
  • Problem-solving
  • Medical record-keeping
  • Compassionate care
  • Verbal and written communication skills
  • Patient management
  • Time management
  • Medical records management

Timeline

Private Caregiver

Donna Blacklidge
04.2025 - 09.2025

Customer Service Representative

A&R Recovery
01.2025 - 03.2025

Sales Associate

Squires Formalwear
02.2022 - 03.2023

Hospice Aide

Rebecca Wills
01.2021 - 04.2021

Construction Manager

White Construction
10.2017 - 12.2020

No Degree - EMT

Caddo Fire Dept

No Degree - Massage Therapy

Blue Cliff College

High School Diploma -

Bitburg American High School