Kristen Belli
Wood Ridge,NJ
Summary
Diligent and detail-oriented Administrative leader with solid background overseeing and motivating staff. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Office Assistant/Toxicology
Crossroads Treatment Center
Multiple Locations in NJ
05.2021 - Current
- Checking patients in via Medgen, conducting 10-Panel Drug Screens per patient as well as Oral mouth swab drug screens for send-out, and taking and recording patients blood pressure.
- Answered office phone and emails to schedule appointments, forward information and complete patient bookings.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Collected copays and account balance payments and updated account records.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Specimen Processor
BioReference Laboratories
Elmwood Park, NJ
08.2020 - 05.2021
- Temp Position processing Covid-19 tests, as well as Women’s Health and Clinical testing.
Restaurant Bar Manager
Bar Louie Restaurant Co
Paramus, NJ
07.2018 - 05.2020
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
- Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
- Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Trained new team members on proper drink and food recipes and preparation.
Administrative Assistant
DDS Dental Supply
Montvale, NJ
01.2016 - 07.2018
- Liaised between internal and external stakeholders, providing updated project status and performance reports.
- Managed conference calls by documenting participant details and preparing audio recordings for future reference.
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Processed financial documents including contracts, expense reports and invoices.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Performed complex administrative management of sensitive and confidential issues.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Scheduled and coordinated meetings and calendars of high-level decision-makers.
Administrative Assistant
Tru-Val Electric Corporation
Hackensack, NJ
06.2007 - 09.2014
Education
No Degree - LPN
Eastwick College
Nutley, NJBBA - Business Administration and Management
Ramapo College of New Jersey
01.2012
Skills
- Scheduling and calendar management
- Billing and invoicing
- Administrative skills
- Data entry
- Problem-solving skills
- File management
Certification
Serv-Safe Certified
Timeline
Front Office Assistant/Toxicology
Crossroads Treatment Center
05.2021 - Current
Specimen Processor
BioReference Laboratories
08.2020 - 05.2021
Restaurant Bar Manager
Bar Louie Restaurant Co
07.2018 - 05.2020
Administrative Assistant
DDS Dental Supply
01.2016 - 07.2018
Administrative Assistant
Tru-Val Electric Corporation
06.2007 - 09.2014
No Degree - LPN
Eastwick College
BBA - Business Administration and Management
Ramapo College of New Jersey
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