Kristen Bergelin

• Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
• Reduced operational risks while organizing data to forecast performance trends.
• Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
• Established and monitored quality assurance standards to achieve operational excellence.
• Defined, implemented, and revised operational policies and guidelines.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.

• Generate purchase orders for capital assets, projects, and other corporate needs
• Uses stakeholder relationship management (SRM) to manage supplier contracts, agreements, certificates, etc
• Prepared and analyzed reports to track inventory and purchasing trends.
• Responsible for the identification, selection, evaluation, and development of suppliers
• Secure secondary suppliers for at-risk materials to alleviate potential price fluctuations
• Negotiate terms and conditions for vendor purchases
• Establish delivery dates with demand holders after PO creation
• Monitor and mitigate vendor quality issues, handling complaints and raw material shortages
• Devised and implemented policies and procedures for purchasing and inventory control.
• Manage/monitor consultant agreements, NDAs, and insurance certificates
• Optimized international and domestic supply chain efficiency through data analysis, identifying areas for improvement and implementing necessary changes.
• Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
• Fleet vehicles purchasing, maintenance and transaction management.

Prepared and analyzed reports to track inventory and purchasing trends.

• Assist sales engineers throughout the quoting process
• Generates customer orders from sales engineers’ statement of work
• Principal customer contact through duration of project execution
• Actively engages customers to ensure proper specifications are established and timelines met
• Compile data from internal/external sources to provide customers and coworkers with concise reports
• Determine product specifications, layout, and execution of paper machine roll services and covers
• Collaborate with production management to ensure internal deadlines are met
• Arrange domestic and international freight for incoming/outgoing customer product
• Finalizes and ensures accuracy of customer invoices
• Executes customer-focused project management utilizing strong vendor relationships to progress through expedited schedules
• Uploads each order’s data and waste reports to company site
• Maintain accurate record of every order; electronically and physically.

• Primary contact for the plant location for employee questions, claims and services
• Actively engaging employees in health and wellness plans
• Arranges and delegates the health fairs and evaluations
• Responsible for distribution of all health and wellness documents and policy information
• Process worker’s comp claims, employee reimbursement programs, and payroll
• Main facilitator for the on-boarding process of new employees.

• Entering vendor invoices and process for payment
• Purchasing roles included: confirmation and tracking of raw materials and plant expenses, and assist with physical inventory
• Enter purchase orders for mechanical manager and ensure they were accounted for in the COGS
• Arranged finished goods shipments-international and domestic
• Worked with corporate personnel to set up new vendors and customers
• Primary contact for all accounts payable transactions
• Aid the plant accountant with various tasks such as audits and reports
• Processed all employee reimbursements, union dues and uniform dues.

• Provide customers with quotes and pricing on products
• Aid customers in product selection to obtain desired project outcome
• Receive and process shipments, file orders, quotes, and packing slips
• Visit customer sites to take orders, deliver product, and stock deliveries
• Often exceeded monthly sales goals
• Source orders to outside vendors and generate purchase orders
• Fulfill requirements of co-workers’ accounts and customer orders.