Kristen Bingham

• Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
• Negotiated with vendors to secure cost-effective solutions for branch operations, significantly lowering overhead costs.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Diagnosed proper bowl assemblies to meet customers requirements for proper flow, processed orders, manufactured, packaged, shipped and invoiced customers.
• Trained staff across 6 branches to ensure procedures were met company wide.
• Primary syteline trainer for new employee onboarding.
• Shipper for California and Arizona branches.
• Maintained friendly and professional customer interactions.

• Service department manager duties, Quickbooks billing, inventory control, primary phone diagnosis, dispatch testing and service department technicians, invoice creation for service and construction projects, collections, Vixxo billing, dispute denied claims.
• Enhanced communication between service technicians and customers by establishing clear expectations and maintaining open channels of communication.
• Reduced employee turnover by providing ongoing training, mentoring, and fostering a positive work environment.
• Implemented comprehensive preventive maintenance programs, resulting in fewer unexpected repairs and reduced downtime for clients.

• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
• billing/charge entry, EMA, NextGen, Prep for MOHS, MOHS Audits/logs, pathology shipping/logs/results, biologic authorizations, Phreesia, Brilliant distinctions
• Protected company reputation and built loyal client base by working diligently to resolve problems and improve customer satisfaction

• Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
• Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
• Sold pre need life ins. to families desiring future protection.
• Counseled bereaved individuals, offering emotional support during challenging times.
• Managed financial transactions and record-keeping with accuracy and confidentiality.
• Implemented pre-need arrangement program for funeral

services, which guaranteed specific prices and secured clients' company trust.

• Completed legal documentation and signed death certificates.
• Arranged funerals in a manner consistent with each family's heritage and religious beliefs. Offering counseling

and comfort to bereaved family members and friends.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Directed production, performance and quality objectives for small package units, improvement initiatives, safety compliance, equipment maintenance and availability.
• Observed customer specifications by monitoring the quality control of finished products.
• Stayed well-informed of all company and federal regulations, which bolstered compliance of all corporate processes
• Maintained logs for proper yields, temps and quality of portions being packaged for customer consumption.