Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristen Blackmon

Houston,TX

Summary

Highly motivated and detail-oriented professional with a Bachelor’s degree in Political Science and a minor in Legal Studies from Sam Houston State University, graduating with a 3.6 GPA. Experienced in legal research, case analysis, and trial preparation, with hands-on exposure to both mock and real trials through collaborations with attorneys and professors with extensive government experience. Skilled in managing client relations, legal documentation, and case management. Strong problem-solving abilities, with a proven track record in leadership, business operations, and customer service. Licensed notary with additional expertise in insurance, logistics, and sales. Adept at managing teams, coordinating complex tasks, and supporting day-to-day operations in fast-paced environments. Authorized to work in the U.S. for any employer.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Ambassador

Law Office of Bryan Fagan
Houston, TX
01.2025 - Current
  • Act as the first impression of the firm to prospective clients via phone, email, online platforms, and in-person consultations.
  • Conduct initial client intake and qualification for Family Law, Personal Injury, Criminal, Estate, and Probate matters.
  • Clearly communicate the firm’s services, expertise, and benefits to potential clients.
  • Develop and execute follow-up strategies to nurture leads and close consultations.
  • Collaborate with attorneys and legal staff to ensure seamless client onboarding and case handoff.
  • Maintain accurate records of client interactions and case status using CRM and case management software.
  • Track sales and conversion metrics to meet or exceed performance goals.
  • Participate in marketing events, client referral programs, and outreach initiatives to promote the firm’s visibility.

Legal Studies Participant

Sam Houston State University
Huntsville, TX
08.2020 - 05.2025
  • Engaged in legal research, case analysis, and trial simulations.
  • Worked alongside attorneys and legal professionals, strengthening practical legal knowledge.
  • Developed strong analytical and critical thinking skills applicable to the legal field.
  • Drafted legal memoranda, pleadings, and discovery responses for civil and criminal cases.
  • Assisted in preparing legal briefs and motions for court hearings, including summarizing key case facts and arguments.
  • Communicated with clients to gather information, provide updates on case status, and assist with document management.
  • Attended depositions and trials, taking detailed notes and preparing trial exhibits for attorneys.

Sales Representative

Advantage Health
Houston, TX
09.2023 - 04.2025
  • Licensed in 17 states to sell health and life insurance, including Texas, Florida, and Georgia.
  • Advised clients on policy options, demonstrating strong negotiation and communication skills.
  • Maintained detailed client records and ensured compliance with industry regulations.
  • Strengthened sales skills while providing tailored insurance solutions to meet client needs.
  • Building and Maintaining Relationships: Establishing and nurturing long-term client relationships to foster trust and loyalty, which is essential for client retention in a law firm.
  • Understanding Client Needs: Identifying clients' legal needs and aligning them with the law firm’s services, ensuring satisfaction and a personalized experience.
  • Effective Communication: Listening attentively to clients and addressing their concerns, which is vital for understanding their legal issues and providing the right solutions.

Specialist (Cross-Functions Department)

H-E-B
Conroe, TX
08.2021 - 07.2024
  • Led a 6-person team, ensuring achievement of sales and operational goals.
  • Managed daily store functions, including inventory, team coordination, and logistics.
  • Developed leadership, problem-solving, and multitasking abilities.

Customer Host

Walmart
Huntsville, TX
01.2021 - 09.2022
  • Provided customer support and resolved inquiries efficiently.
  • Monitored store entry points and maintained a welcoming environment.
  • Assisted customers with checkout and transaction processes.

Education

Bachelor’s Degree - Political Science, Legal Studies

Sam Houston State University
Huntsville, TX
05.2025

Skills

  • Legal Research & Case Analysis
  • Leadership & Team Management
  • Customer Service & Client Relations
  • Sales & Negotiation
  • Technical Proficiency
  • Analytical & Problem-Solving Skills
  • Communication & Public Speaking
  • Project Management
  • Team Leadership
  • Event Coordination
  • Campaign Management
  • Time Management and Multitasking
  • Legal research
  • Case management
  • Client relationship management
  • Negotiation skills
  • Problem solving
  • Analytical thinking
  • Team collaboration
  • Sales reporting
  • Pipeline management
  • Sales presentations
  • Cold calling

Certification

  • Notary License
  • Health & Life Insurance License (Licensed in 17 states, including TX, FL, GA, AZ, IL)
  • Forklift Certification
  • Driver’s License

Timeline

Sales Ambassador

Law Office of Bryan Fagan
01.2025 - Current

Sales Representative

Advantage Health
09.2023 - 04.2025

Specialist (Cross-Functions Department)

H-E-B
08.2021 - 07.2024

Customer Host

Walmart
01.2021 - 09.2022

Legal Studies Participant

Sam Houston State University
08.2020 - 05.2025

Bachelor’s Degree - Political Science, Legal Studies

Sam Houston State University

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