Kristen Boyd
Chocowinity,NC
Summary
HR Specialist with an MBA and a strong passion for data analysis and management. Experienced in leveraging organizational skills and attention to detail to enhance administrative processes and drive operational efficiency. A fast learner with a keen interest in data-driven solutions and a creative approach to problem-solving. Thrives in dynamic environments, maintaining high standards of accuracy and organization, and continuously seeks new challenges to stay engaged and stimulated. Eager to contribute analytical skills and innovative thinking to impactful decision-making.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
East Carolina University, Human Resources
Greenville, NC
01.2022 - Current
- Maintain data integrity of employee records in the Banner system.
- Review and analyze specialized and complex documents, records, and requests.
- Collect and analyze information to ensure accuracy and completeness.
- Identify and research errors, problems, or concerns within the data.
- Determine and execute appropriate corrective actions for data errors.
- Perform data entry tasks accurately and efficiently.
- Develop and implement edits to ensure compliance with standards.
- Ensure data entered into Banner is used accurately for personnel records, payroll, and federal reporting.
- Advise departments on resolving issues related to data integrity.
- Research alternatives within guidelines to direct departments appropriately.
- Identify and resolve inconsistencies in documentation before data entry.
- Communicate effectively regarding EPAF submissions, terminations, and system interfaces.
- Provide tier 1 support for Kronos, ensuring accuracy and compliance of ECU's integrated timekeeping system.
- Identify, understand, and propose resolutions for unique issues impacting timely and accurate pay for University employees.
- Collaborate with Payroll and ITCS representatives to develop and document reports and best business practices.
- Provide tier 1 Banner support for complex employee issues, including manual entries and record manipulation.
- Analyze and modify employee records in non-routine situations, resolving independently.
- Conduct training on system upgrades affecting functionality.
- Ensure all deadlines are met for job setups to guarantee accurate employee payments.
- Process personnel actions and approvals, focusing on Electronic Personnel Action Forms (EPAF) and employee separations.
- Approve EPAFs and review termination forms to ensure data integrity.
- Perform other relevant duties related to EPAF processing and employee separations.
- Manage ECU Affiliates by optimizing workflows, implementing Affiliate IDs, and resolving process issues, contributing effectively to the Unpaid Affiliate project.
Administrative Support Associate
East Carolina University, Disability Support Serv
Greenville, NC
06.2021 - 01.2022
- Administered the Clockwork database, ensuring accurate and up-to-date information management.
- Performed website updates and maintenance using WordPress to keep content current and relevant.
- Processed and managed requests for student accommodations, ensuring timely and effective support.
- Prepared reports for management review based on collected data.
- Maintained records of office activities and updated databases with new information.
- Supervised and coordinated the activities of student workers to maintain productivity and efficiency.
Administrative Support Associate
East Carolina University, CSDI
Greenville, NC
03.2015 - 06.2021
- Developed and maintained spreadsheets for clinic invoices, device and supply sales, clinical statistics, and special group reports.
- Tracked and analyzed performance data using Excel to generate reports and update management on key trends.
- Enhanced administrative and procedural processes to boost accuracy and efficiency.
- Compiled and processed monthly performance reports for the department.
- Supervised and managed student workers to ensure productivity.
- Coordinated patient scheduling using EPIC (EHR) system.
Processing Assistant
Walter B. Jones ADATC
Greenville, NC
02.2012 - 03.2015
- Organized patient referral data and conducted phone interviews with prospective patients during the admission process.
- Presented new referral information to on-call physicians for admission decisions.
- Collected, organized, and documented post-discharge patient outcomes related to sobriety maintenance.
- Coordinated with other disciplines to ensure completion of medication reconciliation forms, history and physical examinations, admission vitals, and psychiatric assessments.
Education
MBA - Management Information Systems
East Carolina University
Greenville, NC12-2023
BBA - Management Information Systems
East Carolina University
Greenville, NC05-2021
Associate of Science - Criminal Justice Technology
Beaufort County Community College
Washington, NC05-2010
Skills
- Detail-Oriented
- Organizational Skills
- Analytical Expertise
- Microsoft Office Suite
- Problem Solving
- Workflow Optimization
- Technical Proficiency
- Website Management
Certification
- Basic Life Support, 12/20/2023
- ECU Administrative Certificate
- Emerging Leaders Certification
- Peopleadmin Certified Administrator, 02/16/2024
References
References available upon request.
Timeline
Human Resources Specialist
East Carolina University, Human Resources
01.2022 - Current
Administrative Support Associate
East Carolina University, Disability Support Serv
06.2021 - 01.2022
Administrative Support Associate
East Carolina University, CSDI
03.2015 - 06.2021
Processing Assistant
Walter B. Jones ADATC
02.2012 - 03.2015
MBA - Management Information Systems
East Carolina University
BBA - Management Information Systems
East Carolina University
Associate of Science - Criminal Justice Technology
Beaufort County Community College
- Basic Life Support, 12/20/2023
- ECU Administrative Certificate
- Emerging Leaders Certification
- Peopleadmin Certified Administrator, 02/16/2024
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