Kristen Boyer
Gilmer,TX
Summary
Dedicated and compassionate Licensed Professional Counselor Associate with extensive experience in virtual therapy, group facilitation, and supporting individuals with chronic medical conditions. Adept at providing trauma-informed care, solution-focused therapy (SFT), cognitive behavioral therapy (CBT), and dialectical behavior therapy (DBT) in telehealth settings. Strong ability to foster client engagement and create safe space for individuals experiencing anxiety, depression, PTSD, and complex medical challenges. Passionate about advancing mental health access through innovative virtual care solutions.
Overview
1
1
years of professional experience
Work History
LPC Associate (Supervised by Magan Mangold, LPC-S)
Communication Cove Counseling
09.2024 - Current
- Provide individual and group therapy to adolescents and adults (ages 12+) in virtual and in-person settings, addressing trauma, chronic illness, mental health disorders, and relationship challenges.
- Applied CBT, DBT, and ACT-informed interventions to address trauma, anxiety, and relational challenges.
- Supported clients in building emotional regulation and values-based coping skills through structured psychoeducation and skill-building exercises.
- Facilitate telehealth individual and group sessions fostering peer support and community engagement.
- Maintain clinical documentation and collaborate with supervisors to ensure ethical and legal compliance.
LPC Associate (Supervised by Magan Mangold, LPC-S)
Pathstones Counseling Center
Longview, TX
09.2024 - 11.2024
- Company Overview: Non-Profit Organization
- Conducted virtual individual, couples, and group therapy sessions, addressing mental health conditions, chronic illness/pain, and trauma with adolescents (ages 11+) and adults (ages 18-93).
- Developed personalized treatment plans and monitored client progress, resulting in improved treatment adherence and symptom reduction.
- Collaborated with psychiatrists, social workers and inpatient facilities to provide holistic client care.
- Completed student counselor activities between October 2023 and July 2024 under the supervision of Darrell Smith, LPC-S.
- Non-Profit Organization
Graduate Assistant/Supplemental Instructor – COUN5007 Research Methods for the Counseling Professions
Capella University / Strategic Education, Inc.
04.2022 - 07.2024
- Led virtual group study sessions for 100-300 graduate students, helping them develop research skills and conceptual understanding of course curriculum.
- Implemented diverse learning strategies, resulting in a 50% decrease in graduate learner failure rates.
Resolution Specialist & Quality Assurance Performance Facilitator
Arise Virtual Solutions Inc.
01.2020 - 07.2023
- Company Overview: Remote
- Provided remote customer support and conflict resolution, ensuring quality assurance for virtual teams.
- Managed groups of 5-30 agents, offering real-time coaching and technical support.
- Utilized active listening and rapport-building skills to resolve customer concerns, improving client retention.
- Remote
Administrative Assistant – Volunteer
East Texas Lupus, Autoimmune, & Invisible Diseases Organization
, TX
01.2011 - 01.2019
- Provided education and emotional support to individuals coping with chronic illnesses and pain disorders.
- Managed fundraising events, vendor coordination, and community outreach efforts.
Certified Nurse Aide (CNA)
01.2001 - 01.2006
- Provided compassionate care and emotional support to individuals with chronic illness, mental health, rehabilitation, and end-of-life needs.
- Developed foundational understanding of the physical, emotional, and relational challenges faced by medically complex and terminally ill individuals.
- Collaborated with interdisciplinary healthcare teams and family members to ensure continuity of care and uphold patient dignity.
- Gained exposure to grief, caregiver strain, and ethical complexities—experiences that continue to inform a trauma-informed, holistic counseling approach.
Education
MS - Clinical Mental Health Counseling
Capella University
01.2024
BS - General Psychology
Capella University
01.2019
Skills
- Virtual Telehealth Counseling
- Group Facilitation
- Trauma-Informed Care
- Crisis Intervention
- Multidisciplinary Collaboration
- Treatment Planning
- Individual Therapy
- Couples Therapy
- Client Advocacy
- Support for Chronic Illness
- Research
- Evidence-Based Mental Health Approaches
- Clinical Documentation
- Ethical Compliance
Dependable and responsible
Critical thinking
Computer skills
Active listening
Problem resolution
Affiliations
- American Counseling Association (ACA)
- Texas Counseling Association (TXCA)
- Psi Chi (International Honor Society)
- National Society of Leadership and Success (NSLS)
- HPSO Liability Insurance
Certification
Level 1 Certified Solution-Focused Provider
Work Preference
Work Type
Contract WorkPart TimeLocation Preference
RemoteImportant To Me
Flexible work hoursWork from home optionTimeline
LPC Associate (Supervised by Magan Mangold, LPC-S)
Communication Cove Counseling
09.2024 - Current
LPC Associate (Supervised by Magan Mangold, LPC-S)
Pathstones Counseling Center
09.2024 - 11.2024
Graduate Assistant/Supplemental Instructor – COUN5007 Research Methods for the Counseling Professions
Capella University / Strategic Education, Inc.
04.2022 - 07.2024
Resolution Specialist & Quality Assurance Performance Facilitator
Arise Virtual Solutions Inc.
01.2020 - 07.2023
Administrative Assistant – Volunteer
East Texas Lupus, Autoimmune, & Invisible Diseases Organization
01.2011 - 01.2019
Certified Nurse Aide (CNA)
01.2001 - 01.2006
MS - Clinical Mental Health Counseling
Capella University
BS - General Psychology
Capella University
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