- Music
- Movies/TV Shows
- Crafting/DIY Projects
- Video Gaming
- Interior Design
- Fashion and Style
- Comic Books
- Computers/Technology
Kristen Brand
Schertz
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Romano's Macaroni Grill and Evo Entertainment. Proven ability to enhance guest satisfaction through effective multitasking and personalized service. Adept in cash handling and menu memorization, ensuring order accuracy and seamless team collaboration during high-pressure shifts.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concessions Worker
Evo Entertainment
Schertz, TX
05.2025 - 08.2025
- Operated point-of-sale systems to process transactions efficiently.
- Prepared and served food and beverages in compliance with health standards.
- Maintained cleanliness and organization of concession area for optimal customer experience.
- Assisted customers with menu selections and answered inquiries about offerings.
Server
Romano's Macaroni Grill
San Antonio, TX
06.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Cyber Security
The University of Texas At San Antonio
San Antonio, TX05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- Menu memorization
- Service prioritization
- Team collaboration
- Order accuracy
Certification
- Foundations of Cybersecurity, Coursera - Mar 4, 2025
Interests
Timeline
Concessions Worker
Evo Entertainment
05.2025 - 08.2025
Server
Romano's Macaroni Grill
06.2024 - 08.2024
No Degree - Cyber Security
The University of Texas At San Antonio