Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristen Bricker, CPC

Sun Prairie,WI

Summary

Medical Coding specialist seeking a position at the intersection of Medical Coding and Epic Technical support.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Coding Specialist

Group Health Cooperative of SouthCentral Wisconsin
08.2024 - Current
  • Utilize Select Coder to determine correct CPT, ICD-10-CM, and HCPCS codes for Radiology global charges including X-Rays, CT scans, Ultrasounds, Mammograms, and Bone Mineral Density Tests
  • Determine correct CPT, ICD-10-CM, and HCPCS codes for Behavioral Health encounters including Outpatient E/M, Telemedicine, Psychotherapy, Neuropsychological Testing, and Intensive Outpatient Program (IOP)
  • Determine correct CPT, ICD-10-CM, and HCPCS codes for Primary Care encounters including Office visits, Preventative Health Examinations, Medicare Annual Wellness Visits, Procedures, Labs, DMEs, and Vaccines
  • Determine correct CPT, ICD-10-CM, and HCPCS codes for Urgent Care encounters including Outpatient E/Ms, DMEs, Labs, Procedures, Medication administrations, and IV Infusions
  • Resolve Denials for Radiology, Behavioral Health, Primary Care, and Urgent Care
  • Troubleshoot missing medication charges via on-site collaboration with nursing staff
  • Keep up to date on changing billing guidelines for Medicare, Badgercare, Quartz, and other commercial payers
  • Query providers for additional information and educate them on billing guidelines
  • Communicate with Billing team to resolve member inquiries
  • Apply knowledge of National Correct Coding Initiatives (NCCI), Local Coverage Documents and National Coverage Documents (LCD/NCD) directives to ensure coding accuracy
  • Maintain a rate of more than 30 charge sessions per hour

Coder I, Professional

SLUCare Physician Group / SSM Health
11.2023 - 07.2024
  • Utilized Optum EncoderPro to determine correct CPT, ICD-10-CM, and HCPCS codes for Radiology charges, including CT scan, MRI, X-Ray, and Ultrasound professional charges for SSM Health St. Louis University Hospital, a Level 1 Trauma Center and Academic Medical Center
  • Determined correct CPT, ICD-10-CM, and HCPCS codes for Behavioral Health including Outpatient E/M, Inpatient E/M, Emergency Department, Nursing Home, Neuropsychological testing, Psychotherapy, and Telemedicine encounters
  • Resolved Denials and Claim edits for both Radiology and Behavioral Health
  • Queried providers for additional information and educated them on billing guidelines
  • Communicated with Accounts Receivable team to resolve outstanding billing issues
  • Maintained a rate of at least 20 charge sessions per hour

Quality Assurance Analyst

Epic
06.2012 - 03.2015
  • Tested EpicCare Ambulatory software for functionality and patient safety concerns
  • Tested new ICD-10 codes in the conversion from ICD-9 to ICD-10
  • Maintained certifications in EpicCare Ambulatory, Willow Ambulatory, MyChart, Bridges/EDI, and Clarity Database Reporting
  • Completed Surescripts Certification for Eligibility, Formulary, E-Prescribing and E-Prescribing Controlled Substances across all Epic clinical applications (Epic version 2014)
  • Manually wrote and ran test scripts for regression testing
  • Manually changed Epic system settings in test environments for more realistic testing scenarios
  • Mentored new team members
  • Collaborated with software developers on usability design and bug fixes
  • Composed New Version Training instructional video and quiz for EpicCare Ambulatory version 2014

Teaching Assistant

University of Wisconsin-Madison
08.2009 - 06.2012
  • Collaborated with professors on curriculum design
  • Tutored students on writing skills and strategies
  • Graded exams and papers
  • Calculated and reported final grades
  • Held office hours and review sessions
  • Taught 72 students per semester in discussion sessions

Education

Certificate - Medical Billing And Coding

Auburn University
Auburn, AL (online)
09.2023

Master of Arts - Political Science

University of Wisconsin - Madison
Madison, WI
06.2012

Bachelor of Arts - Classics

University of Notre Dame
Notre Dame, IN
06.2009

Skills

  • ICD-10-CM Coding
  • Epic EHR
  • HIPAA Compliance
  • CPT Coding
  • Medical Terminology
  • Anatomy and Physiology
  • Reading Comprehension
  • Deductive Reasoning
  • Time Management
  • Attention to Detail
  • Interpersonal Communication
  • Self-Motivated
  • Multitasking Abilities

Certification

Certified Professional Coder (CPC) from the AAPC

Timeline

Medical Coding Specialist

Group Health Cooperative of SouthCentral Wisconsin
08.2024 - Current

Coder I, Professional

SLUCare Physician Group / SSM Health
11.2023 - 07.2024

Quality Assurance Analyst

Epic
06.2012 - 03.2015

Teaching Assistant

University of Wisconsin-Madison
08.2009 - 06.2012

Certificate - Medical Billing And Coding

Auburn University

Master of Arts - Political Science

University of Wisconsin - Madison

Bachelor of Arts - Classics

University of Notre Dame
Kristen Bricker, CPC