Summary
Overview
Work History
Skills
Philanthropy
References
Education
Certification
Accomplishments
Work Availability
Timeline
AdministrativeAssistant
Kristen M. Brown

Kristen M. Brown

Buford,GA

Summary

Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

27
27
years of professional experience
28
28
years of post-secondary education

Work History

Assistant General Manager

FirstService Residential
08.2015 - 08.2020
  • Take client calls and manage work order process, vendors, and client issues
  • Update and generate all required association and management reports
  • Coordinate all meeting logistics as required
  • Obtain bids for services and special projects
  • Negotiate Vendor Contracts for Association
  • Payroll Functions for a staff of 10
  • Manage A/P & A/R Functions
  • Manage budgets and accounts
  • Manage a staff 10
  • Project Manager for Audio Visual Upgrade - Amenity Areas
  • Project Manager for Balcony Upgrade/Repair
  • Project Manager for New Access Control System
  • Supervise and train new employees on daily branch operations

Bookkeeper (Remote Work From Home)

Marshall Jones CPA
03.2013 - 08.2015
  • Invoice/Post Payments/Enter Deposits into QuickBooks
  • Enter bills into Bill.com and pay as required
  • Manage multiple bank accounts
  • Bank Reconciliations
  • Payroll Submission (Employees and subcontractors)
  • Process detailed monthly expense reports

Executive Assistant /Office Manager

Regent Partners, LLC
10.2007 - 03.2013
  • Provide executive-level administrative support to Chairman, President and eight other executives with demonstrated ability improvise, improve procedures, and meet demanding deadlines
  • Organize the details of all special events for the company and personally for Chairman and President
  • (Holiday Events, Corporate Retreats, Personal Functions (Political, Non-Profit & Family)
  • Travel arrangements for a team of 10, corporate agendas and itineraries
  • Payment of all bills and invoices through payment approval process
  • Process monthly expense reports reflecting supporting documents and budget code indexes
  • Interface with I.T
  • Department for all technical support issues
  • Maintain company website & social media
  • Supervise and train new employees on daily branch operations
  • Project Manager to create new website for company; maintain and edit changes
  • Project Manager to develop new company 'rebrand' (logo, letterheads & marketing center)
  • Communicate and handle all incoming and outgoing electronic communications on behalf of the Chairman
  • Handle all personal and business finances for President
  • Handle bookkeeping & finances for two Non-Profits for Chairman via QuickBooks Pro
  • Schedule meetings, prepare agendas and develop presentations for CEO and Managers
  • Primary contact for and maintain all contracts for telephones, office supplies & equipment
  • Coordinated and organized all the details for entire office move two times

Service Associate, Billing Department (Temporary Work)

Gwinnett Water Resources
08.2007 - 10.2007
  • Prepare and audit monthly commercial and residential water bills
  • Prepare spreadsheet reports of all monthly billing during changeover of SAP software

Executive Assistant to CEO/Bookkeeper

Fraser Yachts Worldwide
08.2004 - 08.2007
  • Served as primary point of contact and liaison to internal and external professionals and assisted in day-to-day operations
  • Scheduled and coordinated domestic/international travel arrangements for a team of 40
  • Processed monthly payroll for vessels, including individual payroll reports
  • Paid all bills and invoices through payment approval process; reconciled all bank statements
  • Audited monthly receipts and accounts from the Captain
  • Balanced Captain's cash and credit card accounts on board via QuickBooks Pro
  • Categorized and maintained record of all credit card charges in order to develop Expense Reports
  • Interfaced with I.T
  • Department for all technical support issues
  • Supervised and trained new employees on daily branch operations and in-house software programs
  • Prepared and maintained departmental information, including employee files and contracts
  • Scheduled meetings, prepared agendas and developed presentations for CEO and Managers
  • Worked directly with marketing team to coordinate all P.R
  • Events & Trade shows
  • Managed CEO, Manager, and Yacht Management Teams Calendar

Skills

  • Accounts Payable
  • Accounts Receivable
  • Staff management
  • Employee relations
  • Training and development background
  • Human resources
  • Process improvements
  • Workflow coordination
  • Business operations
  • Inventory control
  • Operations management
  • Staff development

Philanthropy

  • Special Events Coordinator/Board Member, Little Bits of Honey Foundation, 01/01/04 -01/01/13
  • Volunteer/Accounts Manager for Product Line, Opportunity International, 01/01/10 -01/01/14

References

References upon request

Education

Over 27 Years in Business Experience

Life Experience University
06.1997 - Current

Certification

  • CNP - Certified Notary Public

Accomplishments

Board Member - Little Bits of Honey Foundation

  • Oversee financial decisions, safeguarding assets, and ensuring appropriate use of funds to support the organization's mission
  • Shared responsibilities with the Chair
  • Assisted with board recruitment
  • Helped with board training
  • Enforced policies
  • Onboarded new board members
  • Main point of contact and developed Silent Auction

Account Manger/Purchasing - Opportunity International

  • Increased sales 100% by developing new marketing initiatives.
  • Spearheaded development of handmade products program.
  • Managed purchasing operations for 25 locations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Designed and implemented e-commerce marketing system.
  • Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant General Manager

FirstService Residential
08.2015 - 08.2020

Bookkeeper (Remote Work From Home)

Marshall Jones CPA
03.2013 - 08.2015

Executive Assistant /Office Manager

Regent Partners, LLC
10.2007 - 03.2013

Service Associate, Billing Department (Temporary Work)

Gwinnett Water Resources
08.2007 - 10.2007

Executive Assistant to CEO/Bookkeeper

Fraser Yachts Worldwide
08.2004 - 08.2007

Over 27 Years in Business Experience

Life Experience University
06.1997 - Current
Kristen M. Brown