Dynamic professional with extensive experience as a Newborn Hearing Screener at Hearing Screening Associates, excelling in patient communication and data recording accuracy. Achieved improved screening rates through efficient testing procedures while educating parents on early detection. Proven ability to train staff and enhance departmental efficiency, ensuring optimal care for infants.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screener
Hearing Screening Associates
04.2019 - 03.2024
Assisted in the development of a streamlined process for scheduling screenings, improving overall efficiency within the department.
Played a key role in updating hospital policies related to newborn hearing screenings, incorporating new research findings and best practices as needed.
Improved newborn hearing screening rates by implementing efficient testing procedures and proper documentation.
Educated parents about the importance of early detection and intervention for hearing loss in infants, promoting a proactive approach to child development.
Trained new staff members on proper techniques for administering OAE and ABR tests, fostering a consistent standard of care across the team.
Collaborated with audiologists for follow-up evaluations when necessary, ensuring optimal care for infants with potential hearing issues.
Coordinated with nursing staff to arrange a timely screening for each newborn, minimizing disruptions to the daily workflow of the hospital unit.
Adhered to strict infection control protocols during screenings, ensuring the safety and well-being of all infants under my care.
Enhanced parent satisfaction through timely communication of test results and providing clear explanations of next steps.
Assisted in maintaining supplies and equipment inventory within the department, ensuring that all necessary materials were available for efficient operation.
Supported parents in navigating the referral process for further evaluation when necessary, providing guidance and resources to facilitate seamless transitions of care.
Wellness Advisor
Betsy's Health Food
11.2016 - 04.2019
Worked closely with management to implement promotional strategies, driving sales growth in the vitamin department.
Contributed ideas during team meetings aimed at improving overall department performance.
Conducted regular stock checks to maintain accurate inventory records and minimize discrepancies.
Assisted customers in locating products, resulting in a more efficient shopping experience.
Assisted in training new employees on store policies and procedures, fostering a supportive work environment.
Assisted in the development of marketing materials that highlighted unique product offerings and drove customer interest in our vitamin section.
Educated customers about the benefits of various vitamins and supplements, helping them make informed decisions regarding their health goals.
Managed expired product returns efficiently while minimizing loss from outdated inventory.
Processed customer transactions quickly and accurately, streamlining the checkout process.
Ensured compliance with all safety guidelines when handling or stocking products, maintaining a safe working environment for both staff and customers.
Participated in ongoing educational opportunities related to vitamins and supplements, consistently enhancing product knowledge expertise within the team.
Stayed up-to-date on current industry trends and product knowledge, serving as a reliable resource for customers.
Handled customer inquiries and concerns with professionalism, ensuring their needs were met.
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Daycare Owner/Operator
Lots O Tots
06.1992 - 03.1998
Organized fun-filled events and activities for children that promoted learning in an engaging manner.
Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
Education
BBA - Marketing
University of Houston
Houston, TX
EMT-Basic - Emergency Medicine
RC Health
Houston, TX
08-2022
Skills
Patient communication
Data recording accuracy
Medical terminology
Newborn care
Accomplishments
I homeschooled my five daughters kindergarten through 12th grade.
1994 - 2018.
Certification
National Registry of Emergency Medicine EMT-Basic
National Certification of Phlebotomy
Interests
Volunteering
I like working with my hands and fixing things
Music
Outdoor Recreation
Avid Reader
Gardening
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Cooking
Learning new cooking techniques and expanding my culinary skills
Volunteer Work
Passionate about balancing physical health with mental and emotional wellness