Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Bucci

Plymouth,IA

Summary

Entrepreneurial Owner with experience and solid history of business success. Well-oriented to quickly identify emerging opportunities. Focused on a team environment with a skill set in multiple areas that include business, healthcare, and childcare. Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

7
7
years of professional experience

Work History

Co-Owner/Office Manager

AJ Roofing
Plymouth, IA, IA
03.2023 - Current
  • Coordinated scheduling and communication with clients and subcontractors.
  • Developed customer relationships through effective service and support.
  • Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
  • Resolved any customer complaints or issues quickly in order to maintain positive relationships.
  • Implemented process improvements to increase efficiency, reduce costs, and improve service quality.
  • Analyzed financial reports to identify areas of improvement in operations.

Medical Assistant

Community Health Center
Mason City, IA
03.2021 - 04.2022
  • Assisted physicians with patient examinations and procedures.
  • Managed patient records using electronic health record systems.
  • Scheduled appointments and coordinated patient referrals effectively.
  • Conducted vital sign checks and documented medical histories accurately.
  • Administered medications and provided patient education on treatments.
  • Maintained cleanliness and organization of examination rooms and supplies.
  • Administered injections, medications, and treatments as directed by the physician.

Assistant Director

Little Angels Childcare & Preschool
Mason City, Iowa
03.2018 - 03.2020
  • Managed a team of employees to ensure the efficient operations of the organization.
  • Conducted facility tours, inquiries, and day-to-day relations with families.
  • Maintained Code of Conduct/Handbook for all employees, including State Guidelines for a Registered Childcare Facility.
  • Assisted staff in rooms with appropriate age room schedules, behavior de-escalation, staff break relief, and any supplies needed.
  • Navigated parents through our policies and procedures, weekly billing for care, and any discrepancies.
  • Performed bi-weekly payroll as well as Accounts Recievable and Accounts Payable.

Education

Some College (No Degree) - Business

North Iowa Area Community College
Mason City
05-2023

Certified Medical Assistant -

North Iowa Area Community College
Mason City
05-2019

High School Diploma -

Newman High School
Mason City, IA
05-2011

Skills

  • Problem solving
  • Staff management
  • Effective communication
  • Conflict resolution
  • Time management
  • Customer service
  • Clear communication
  • Creative thinking
  • Records management

Timeline

Co-Owner/Office Manager

AJ Roofing
03.2023 - Current

Medical Assistant

Community Health Center
03.2021 - 04.2022

Assistant Director

Little Angels Childcare & Preschool
03.2018 - 03.2020

Some College (No Degree) - Business

North Iowa Area Community College

Certified Medical Assistant -

North Iowa Area Community College

High School Diploma -

Newman High School

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