Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Work
Timeline
Generic

Kristen Butler

Orient

Summary

Customer-focused professional with a proven track record of delivering exceptional service. Demonstrates composure in high-pressure environments while effectively engaging with clients. Quick learner with adaptability to meet diverse needs. Proficient in Microsoft Office applications, enhancing operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

DREWCO
Houlton
07.2025 - Current
  • Prepared and served high-quality beverages according to established recipes.
  • Maintained organized workspace to enhance operational efficiency.
  • Assisted customers with menu selections, providing detailed product knowledge.
  • Managed cash register operations, processing customer payments accurately.
  • Collaborated with team members to ensure seamless service during peak hours.
  • Trained new staff on barista techniques and customer service standards.
  • Monitored inventory levels, restocking supplies as needed for service continuity.
  • Followed health and safety guidelines to ensure compliance during inspections.

Ski Lift Operator

Bigrock Mountain
Mars Hill
12.2022 - 03.2024
  • Operated ski lifts to ensure smooth and safe transportation of guests.
  • Monitored lift operations to uphold safety protocols and minimize accidents.
  • Conducted routine inspections of lift equipment to guarantee safety compliance.
  • Assisted guests with loading, unloading, and addressing concerns at lift stations.
  • Managed traffic flow and communicated effectively during peak operation hours.
  • Enforced last chair and lift closure protocols by blocking access areas.
  • Responded promptly to emergencies, prioritizing guest safety and well-being.
  • Educated guests on snow conditions, trail closures, and weather forecasts.

Food Service Worker

Bigrock Mountain
Mars Hill
02.2021 - 03.2024
  • Prepared and served food items adhering to safety and sanitation protocols.
  • Assisted in maintaining cleanliness of dining and kitchen areas efficiently.
  • Safely operated kitchen equipment, including ovens, grills, and dishwashers.
  • Restocked supplies and ingredients to ensure smooth operations.
  • Monitored inventory by regularly checking stock levels.
  • Engaged with customers to provide menu information and address inquiries professionally.
  • Processed cash, check, and credit card transactions using a cash register.
  • Performed opening and closing duties, setting up workstations as needed.

Education

High School Diploma -

Central Aroostook Jr/Sr High School
Mars Hill, ME
06-2024

Skills

  • Customer assistance
  • Emergency response
  • Solid problem solver
  • Friendly and outgoing
  • Active listener
  • Hospitality and accommodation
  • Exceptional customer service
  • Problem-solving
  • MS office
  • Computer skills
  • CPR certified
  • Good Telephone Etiquette
  • Very adaptable
  • Can learn quickly
  • Interpersonal Skills

Accomplishments

  • I have done lots of volunteer work and received high honors in high school, I was also 4th in my class

Certification

  • BLS certified

Volunteer Work

  • I have volunteered at various events for my local town library to host events, maintain the building, and fundraise.
  • I have also helped to maintain the Aroostook State Park
  • I have worked with County Cares to hand out Backpacks to kids in need, serve meals at Thanksgiving and Christmas, donate clothes to the homeless shelters

Timeline

Barista

DREWCO
07.2025 - Current

Ski Lift Operator

Bigrock Mountain
12.2022 - 03.2024

Food Service Worker

Bigrock Mountain
02.2021 - 03.2024

High School Diploma -

Central Aroostook Jr/Sr High School

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