Kristen Cain
Summary
Personable, reliable and trusted professional in contracting and customer relationship management. Offering exceptional relationship building abilities to effectively increase participation and customer satisfaction. With over 20 years of contracting experience in residential and commercial HVAC and lighting, including 9 years dedicated to successful utility rebate programs.
Overview
2025
2025
years of professional experience
Work History
Market Engagement Lead
Resource Innovations
08.2023 - Current
- Relationship management and engagement to both customers and contractors who utilize the utility commercial & industrial rebate programs. Supporting Prescriptive, Custom, New Construction, Small Business, and Building Tune-up programs. Working closely with the utility energy efficiency team to develop new strategies to increase participation and kWh and therm savings.
Senior Market Outreach Specialist
CLEAResult Consulting Inc.
10.2016 - 08.2023
- Develop and grow trade ally network of contractors, distributors, home builders and retail businesses to promote utility incentives for energy efficiency initiatives
- Provide outreach to community organizations assisting low income families with utility sponsored programs
Lighting Specialist
Mounts Electric, Inc
- Sales and project management of all lighting retrofit projects utilizing Vectren Energy's rebate program
Office Manager
BC Engineering, Inc
- Established all accounting practices
- Assist engineers with drawings using AutoCad
Temperature Control Installation Estimator/Project Manager
Mounts Electric, Inc
- Estimate and project manage commercial and industrial temperature control wiring projects through bid/spec and design/build markets for numerous control companies
Service Contract Coordinator
Johnson Controls
- Managed portfolio of temperature control service and equipment contracts worth over 2 million dollars in Indiana and Kentucky
- Responsible for sales and expansion of new and existing contracts
- Created equipment service schedules and dispatched electricians and pipefitters
Education
Bachelor of Science - Marketing
Indiana State University
Terre Haute, INSkills
- Customer Relationship Management
- Lighting and HVAC knowledge
- Sales and project management experience
- Microsoft Office proficient
- Works well independently and with a team
- Salesforce utilization
Timeline
Market Engagement Lead
Resource Innovations
08.2023 - Current
Senior Market Outreach Specialist
CLEAResult Consulting Inc.
10.2016 - 08.2023
Lighting Specialist
Mounts Electric, Inc
Office Manager
BC Engineering, Inc
Temperature Control Installation Estimator/Project Manager
Mounts Electric, Inc
Service Contract Coordinator
Johnson Controls
Bachelor of Science - Marketing
Indiana State University
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