Active Listening Skills Customer Satisfaction Strong Organizational Skills Positive Customer Experiences Customer Assistance Energetic Work Attitude Sharp Problem Solver Team Member
Overview
21
21
years of professional experience
Work History
Sales Associate / Cashier
Salon Centric
Marysville, MI
08.2007 - 10.2017
Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Answered product questions with up-to-date knowledge of sales and store promotions.
Helped drive sales goals and achieve monthly quotas.
Barber/Stylist
Marwood Nursing & Rehab
Port Huron, MI
01.2014 - Current
Strong Organizational Skills
Greeted Clients
Active Listening Skills
Breakfast Attendant
Holiday Inn Express & Suites Port Huron
Port Huron, MI
08.2004 - 09.2007
• Assisted diners with seating as needed • Cleaned and maintained beverage area • Responsible for daily set up work stations • Greeted guests •Kept drink stations clean and ready for service