Dedicated and energetic administrative professional with excellent time management skills. Proficient in Microsoft outlook and Workday. Looking to obtain a position to maximize and increase abilities and to grow professionally.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Embry-Riddle Aeronautical University
02.2023 - Current
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing important documents.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and organize events.
Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Facilitated collaboration within team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Owner
Sweets-N-Eats
05.2016 - 12.2022
Maintained required records including inventory, income and expense, payroll and state law regulations
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Pastry Chef
Manasota Beach Club
11.2014 - 01.2016
Responsible for all production in bakeshop including desserts, pastries, breads and breakfast items
Constructed all wedding and small occasion cakes while having great attention to detail
Ordered bakery items and maintained food cost while adhering quality control.
Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
Kitchen Manager
Molly Malone's Irish Pub
01.2006 - 10.2008
Managed and advised all kitchen staff including interviewing, hiring, scheduling and training
Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
Mentored and trained new team members, fostering positive culture of teamwork and collaboration within kitchen staff.
Education
Associates Degree - Baking and Pastry Arts
Pennsylvania Culinary Institute
Pittsburgh, PA
01.2003
Diploma - General Studies
South Carroll High School
Sykesville, MD
01.2002
Skills
Dedicated Team Player
Event Coordination
Interpersonal Skills
Scheduling
Minute Taking
Customer Service
Administrative Support
Accomplishments
Successful entrepreneur building a lucrative small business
Created a self-taught, profitable 10+ year eBay Business
Managed multiple fundraisers for various organizations
Non-Certificated Employee at Embry-Riddle Aeronautical University Repair Station # NX42404MNon-Certificated Employee at Embry-Riddle Aeronautical University Repair Station # NX42404M