Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic
KRISTEN CARSTENS

KRISTEN CARSTENS

Fayetteville,NC

Summary

I am a very well organized, self-motivated person that can work very well under pressure. I am flexible to where I excel in either team environments or individually. I am an asset to any company who decides to hire me because I personally invest myself into that said company to the fullest of my capabilities and always go above and beyond. Fast-paced learning is one of my strong suits therefore I welcome any new challenges to take on.

Overview

13
13
years of professional experience
1
1
Certification

Work History

OFFICE ASSISTANT

Cape Fear Wildlife Control
02.2023 - Current
  • Supervise all activities of the rehabilitation department.
  • Correct issues, address questions and provide regular feedback on performance.
  • All office duties that includes payroll, invoices and email correspondence.
  • Scheduling appointments and sending out the service team.
  • Updated reports, managed accounts, and generated reports for company database.

BUSINESS OWNER

Nail Craft
04.2019 - 11.2022
  • In charge of all finances for example: Petty cash, bank accounts
  • Stock control
  • Marketing on all platforms
  • Liaising with clients
  • Performing consultations and suggesting services to clients
  • Maintaining a clean and safe workstation
  • Cleaning and shaping clients finger and toenails
  • Preparing nails for services
  • Performing hand and foot massages
  • Recommending products and treatments to clients
  • Complying with all health and safety standards
  • Sanitizing equipment and tools between each client
  • Sales

OFFICE MANAGER

The Global White Lion Protection Trust
09.2018 - 02.2019
  • All administrative/ Reception duties
  • Bookkeeping
  • Capturing on Pastel
  • Pay roll
  • Donation requests
  • Acknowledgement letters
  • Petty cash
  • In charge of vehicle checks, banks, invoices, debit orders etc
  • Timesheets
  • Pay slips
  • Guest registers
  • Typing of itineraries
  • Reservations
  • All staff related queries such as leave forms, loan forms etc
  • Opening files
  • Expenses
  • Reimbursements

BARTENDER & WAITRESS (Part-time Job)

Sleepers Railway Station
09.2018 - 02.2019
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Sales

OFFICE MANAGER & MARKETER

Earth Zone Properties & SHP Attorneys
04.2018 - 08.2018
  • All administrative duties
  • All reception duties
  • Lease agreements
  • Invoicing
  • Lease extensions
  • Age analysis
  • Updating of all properties and specs on Fusion and Prop Control
  • Sending and receiving of all documents for Attorneys to sign off
  • Opening new files
  • OTP documents
  • Marketing on all platforms
  • Taking minutes in meeting
  • In charge of all courier service needs

ADMINISTRATOR & RECEPTIONIST (Part-time Job)

Jacques Van Der Merwe Maja Inc
04.2011 - 12.2017
  • All administrative/ Reception duties
  • Setting up appointments/meetings
  • Deed searches
  • Opening up files on Ghost Convey
  • Answered calls, responded to emails and corresponded with clients virtually and in person
  • Processed a range of documents and entered information into databases
  • Handled customer complaints with empathy and composure

BARTENDER & WAITRESS (Part-time While in School)

Hunters Bar & Grill
01.2014 - 11.2015
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Sales

Education

GED -

Wonderboom High School
Pretoria, South Africa
12.2015

Skills

  • Marketing
  • Problem Solving
  • Leadership
  • Handling Conflict
  • Office Administration
  • Organizing
  • Communication
  • Caregiving
  • Housekeeping

Certification

Young Nails Qualified Nail Technician

Languages

English
Native or Bilingual
Afrikaans
Native or Bilingual

Additional Information


  • MS Office Suite
  • Quickbooks
  • Ghost Convey
  • Deeds Web
  • MYCE
  • Data Trac
  • Accounting Express V14 (Pastel)
  • Fusion
  • Prop Control

Timeline

OFFICE ASSISTANT

Cape Fear Wildlife Control
02.2023 - Current

BUSINESS OWNER

Nail Craft
04.2019 - 11.2022

BARTENDER & WAITRESS (Part-time Job)

Sleepers Railway Station
09.2018 - 02.2019

OFFICE MANAGER

The Global White Lion Protection Trust
09.2018 - 02.2019

OFFICE MANAGER & MARKETER

Earth Zone Properties & SHP Attorneys
04.2018 - 08.2018

BARTENDER & WAITRESS (Part-time While in School)

Hunters Bar & Grill
01.2014 - 11.2015

ADMINISTRATOR & RECEPTIONIST (Part-time Job)

Jacques Van Der Merwe Maja Inc
04.2011 - 12.2017

GED -

Wonderboom High School

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KRISTEN CARSTENS