Kristen Champion

• Prepares, processes, and monitors the official agendas for the Brevard County Planning & Zoning/Local Planning Agency (LPA) Board, County Commission Zoning, Board of Adjustment (BOA), Building Construction Advisory Committee (BCAC), Port St. John (PSJ) Dependent Special District, North Merritt Island (NMI) Dependent Special District and the Contractor Licensing Board meetings.
• Coordinates with other Departments, outside agencies, the County Manager’s Office, the County Attorney’s Office, the Clerk to the Board, and the Board of County Commissioners to ensure that agenda items have been submitted properly into the electronic agenda system and have received the required approvals and posts the approved agendas to the County’s internal and external websites.
• Attends briefings with Department management staff to review official agendas in preparation for scheduled meetings of the Board of County Commissioners and the various Advisory Board meetings.

• Completes revisions and additions to the agendas and ensures that all requested changes to the official agendas have been incorporated.

• Attends all Board of County Commissioner Zoning and Advisory Board meetings, distributes agendas to members of the public and answers general questions, and distributes and collects speaker cards and provides to the respective Chairs, as outlined in County policy.

• Responsible for taking, transcribing, and distributing minutes from the various Advisory Board meetings.

• Following Board of County Commissioner meetings, reviews Board memos relating to Advisory Board agenda items and posts to the County’s internal drives as necessary.

• Develops and updates agenda guidelines for departments and agencies that outline the procedures for preparation of agenda items for Advisory Board meetings.

• Responsible for coordinating the various Advisory Board annual meeting schedules and provides them to the Planning & Development Director for approval and distributes the approved schedules and associated agenda due dates to department personnel.

• Coordinates the reservation of the Commission Room, Space Coast Room, and Florida Room for the Board of County Commissioner Zoning meetings and Advisory Board meetings and works with the Brevard County Sheriff’s Office (BCSO) and Facilities Management to arrange for security as needed.

• Develops and updates training materials for the creation and review of agenda items in the County’s electronic agenda system and works with the County Agenda Coordinator, and if necessary, directly with the software vendor to correct any issues that may arise.

• Serves as the department’s contact for public inquiries relating to current agenda items, meetings, procedures, and policies.

• Coordinates and prepares the documents required for the swearing in of newly elected, re-elected, or appointed board members, in accordance with State of Florida guidelines.

• Creates and revises legal ads for Board of County Commissioner Zoning and Advisory Board meetings and outside agencies for posting on the County’s Legal Ad website and coordinates annually with the Florida Today newspaper for publication of ordinances, resolutions, and other required meeting notifications.

• Responsible for posting advertisement of meetings on the County’s Meeting Page and ensures that meeting agendas and minutes on the County’s website are Americans with Disabilities Act (ADA) and 508-compliant.

· Reviews the process building permit applications for planning and zoning regulations and policies.

· Assists building applicants and contractors with deficiency and problems with their building permits, so the permit will meet planning and zoning regulations and policies.

· Reviews foundation, as-built and form board surveys to make sure the building permit meets setbacks, size and zoning regulations for building permits.

· Checks building permits with the comprehensive plan for land use allowances to make sure they meet planning and zoning regulations.

· Assists and answer questions, building applicants and contractors have pertaining to planning and zoning regulations and policies, for their building permit application.

· Checks for compliance with any existing variances, administrative waivers, binding development plans that are associated with the parcel of land and building permit.

· Makes sure warranty deed legal description of land matches with building application.

· Performs related duties as required.

Knowledge and Skills Required

· Thorough knowledge of land use principles.

· Thorough knowledge of basic research and record-keeping practices and techniques.

· Some knowledge of the application of codes, ordinances and regulations which apply to the area of assignment.

· Ability to read and interpret technical maps; such as zoning maps, aerial maps, building maps and survey maps.

· Ability to locate parcels of land from legal descriptions or surveys.

· Ability to analyze problems and recommend solutions.

· Ability to maintain records and files.

· Ability to explain the various rules, regulations, and procedures to be followed, and to use tact and understanding, with impartiality, in public contacts.

· Ability to communicate effectively, both orally and in writing.

· Ability to read surveys, site plans and construction drawings.

· Communicates effectively with the general public and various levels within the department/County to include face-to-face contact, telephone interactions, and written communication, such as email.

· Assists the public in applying for numerous, varied building permits, with the focus mainly on basic, residential permits, including but not limited to electronic and/or paper applications.

· Verifies applications are within the appropriate county jurisdiction.

· Reviews permit applications to determine if the applicant has included the required documents, such as plans, drawings, certifications, blueprints, and/or surveys, dependent on the type of application being presented.

· Assists the public with various permit applications and/or revision submittals; verifies information provided by customer, contractor or client; reviews applications and packages for completeness and supporting documentation.

· Assesses appropriate fees associated with a given application.

· Issues building permits and provides public with appropriate documentation associated with a given permit.

· Provides basic information concerning the various Planning and Development processes to the public; answers questions or refers questions to the appropriate representative or area. Processes requests (in person, InspectMail, and/or phone) for building inspection information, including the scheduling, status, and/or result of a scheduled inspection.

· Prepares appropriate files and documentation for further review.

· Scans new applications, documents, and correspondence to upload to appropriate computer database.

Conducts basic research of documents and files as requested. Attends meetings and training programs as directed. Functions as a member of the Damage Assessment Team in the event of a hurricane, major storm, natural or man- made disaster which may threaten the area. Performs related work as required.

· Performs standardized clerical and/or record keeping work; such as, completing and mailing forms, forms letters, data runs, and other material; maintaining established record cards and logs; and assembling and posting data.

· Types correspondence, memoranda, reports, cards, records, forms, statements, tables, and other documents from copy, rough drafts, notes, or detailed instructions, and makes copies of same.

· Processes, sorts, checks for accuracy and files vouchers, applications, invoices, purchase orders, correspondence, reports, and other documents alphabetically, numerically or by other established systems.

· Accepts fees, makes change and writes receipts. Enters, revises, and deletes data in terminal, personal computer, and/or ledger books.

· Assembles codes, classifies, and/or consolidates information required for reports; reviews information in required forms and documents. Posts data from one source to another based on well-established procedures.

· Assists the public and other County employees by giving and receiving information and explaining well defined rules and regulations. Screens and refers visitors. Answers all incoming calls to a Department or Office, transfers calls, and takes messages. Opens, sorts, and/or distributes mail, e-mails and faxes.

· Operates a typewriter, computer, copy machine, scanner, calculator, and fax machine in the performance of duties.

· Performs related work as required.

Acting Administrative Assistant to the General Manager and my responsibilities include but are not limited to:

· Performs administrative and office support activities for multiple supervisors, Management, Front Desk, Operations, Accounting, Housekeeping, Maintenance, and Supply.

· Fielding telephone calls, receiving and directing visitors.

· Word processing, creating spreadsheets and presentations, and filing.

· Extensive software skills are required, mainly Outlook, Word, Excel, and PowerPoint.

· Records Custodian including electronic records.

· Take and transcribe meeting minutes.

· Reviews drafts and finished documents.

· Responsible for maintaining and updating Air Force Operating Instructions (OI’s) for the Space Coast Inn of the 45th Force Support Squadron.

· All OI’s are submitted to executive levels.

· Responsible for ordering, maintaining, and budgeting uniform purchases for over 20 employees.

· Performs other duties as assigned.

· Numerous security trainings through the Advanced Defense Learning Systems.

My Guest Services Representative (Front Desk) responsibilities go as followed but are not limited to:

· Certified Department Trainer

· Group Sales and Reservations

· Receives and confirms room reservations by letter, telephone, email, or personal contact.

· Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.

· Calculates and posts charges to patrons' accounts and balances totals with control records.

· Accepts payment, makes change, and presents departing guests checkout statements.

· Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.

· Maintains a professional appearance and demeanor at all times.

· Ensures required information is received from guest and entered into guest folio.

· Prints backup reports from property management system.

· Records and notifies appropriate person/organization of maintenance problems reported by guests.

· Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program.

· Ensures that customer service is the first priority.

Performs other related duties as assigned.