Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KRISTEN CLINE

Munroe Falls,OH

Summary

Searching to obtain a position that offers me the opportunity to connect with my peers and support them along their recovery journey.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Part-Time Residential Aide

CHC Addiction Services
02.2024 - Current
  • Develop positive rapport with clients by demonstrating genuine empathy, respect, and understanding; create a welcoming atmosphere that encourages open communication.
  • Provide emotional support to clients thus fostering a sense of trust and security between resident aides and clients.
  • Provide supervision during outings and group excursions, promoting safety while fostering an enjoyable experience for all participants involved in each activity.
  • Assist with medication administration, ensuring proper dosage and adherence to schedules.
  • Assist with the coordination and implementation of transportation services for CHC clients attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.

Administrator

Compass Recovery Center
03.2023 - 11.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Entered and maintained departmental records in company database.

Field Educator

Educated Choices Program
10.2019 - 09.2021
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Responded positively to staff feedback, and adjusted strategies accordingly
  • Served as a positive and enthusiastic team player.

Office Manager

RAW Custom Construction
08.2014 - 10.2015
  • Designed and implemented helpful office processes and policies
  • Answered phones, created meeting itineraries, scheduled appointments, and maintained office calendar and new customer logs

Office / HR Manager

NSA Technologies
03.2009 - 07.2013
  • Utilized diverse business processes and strategy development
  • Operated with a strong work ethic, professionalism, and the ability to work under pressure
  • Assisted in updating all Benefits information, while extending important knowledge pertaining to Benefits for employees
  • Created and maintained files in accordance with HR protocol.

Office Coordinator

Roth, Bierman LLP
02.2008 - 03.2009
  • Handled office correspondence and incoming and outgoing mail
  • Managed office space and office equipment

Education

High School Diploma -

Brecksville-Broadview Heights High School
Brecksville, OH
06.2001

Skills

  • Ability to Multitask
  • Effective Time Management
  • Ability to Work in a Team Environment
  • Advanced Communication Skills
  • Customer Service Skills

Certification

CDCA, 2023

CPRS, 2024

Timeline

Part-Time Residential Aide

CHC Addiction Services
02.2024 - Current

Administrator

Compass Recovery Center
03.2023 - 11.2023

Field Educator

Educated Choices Program
10.2019 - 09.2021

Office Manager

RAW Custom Construction
08.2014 - 10.2015

Office / HR Manager

NSA Technologies
03.2009 - 07.2013

Office Coordinator

Roth, Bierman LLP
02.2008 - 03.2009

High School Diploma -

Brecksville-Broadview Heights High School

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