Hayley Fite
Mobile,AL
Summary
Resourceful Patient Account Representative focused on patient care and customer service. Friendly and adaptable professional. Demonstrated abilities to resolve even the toughest challenges.
Overview
13
13
years of professional experience
Work History
Patient Account Specialist
Comprehensive Medpsyc Systems
Mobile, AL
02.2022 - Current
- Collaborated with relevant parties to resolve billing issues, insurance claims and patient payments.
- Resolved inquiries from patients, families and external payers.
- Reached out to patients once insurance was billed in order to obtain payments due.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Accounts Payable Clerk
Infirmary Health Systems
Mobile, AL
11.2017 - 02.2022
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Handled high-volume invoice processing with minimal supervision.
- Coded invoices and other records to maintain organized and accurate records.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
Order Fulfillment Associate
The Home Depot Inc
Mobile, AL
07.2015 - 11.2017
- Organized and stored items in warehouse using pallet jacks and hand trucks.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Processed daily orders through multi-carrier manifest system.
Admissions Clerk
Mobile Infirmary Medical Center
Mobile, AL
04.2011 - 11.2015
- Helped patients with admissions process and adhered to state and federal laws.
- Handled insurance claim duties and verified that each met standards of admissions.
- Completed document faxing, bookkeeping and accurate filing.
Education
Associate of Science - Health Administration
Gwinnett Technical College
Lawrenceville, GA03.2015
Skills
- Bookkeeping procedures
- Physicians' orders
- Conflict mediation
- Regulatory compliance
- Excellent judgment
- Coding expertise
- Insurance Verification
- Payment processing
Timeline
Patient Account Specialist
Comprehensive Medpsyc Systems
02.2022 - Current
Accounts Payable Clerk
Infirmary Health Systems
11.2017 - 02.2022
Order Fulfillment Associate
The Home Depot Inc
07.2015 - 11.2017
Admissions Clerk
Mobile Infirmary Medical Center
04.2011 - 11.2015
Associate of Science - Health Administration
Gwinnett Technical College
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