Kristen Corrigall
Mooresville,NC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Ambitious student pursuing Veterinary degree, eager to contribute developed knowledge in Veterinary Assistant role. Skilled in restraint and behavioral aspects of the animals in normal and emergency settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
16
16
years of professional experience
Work History
Veterinary Assistant
Harbor Point Animal Hospital
Mooresville, NC
09.2021 - Current
- Assisted veterinarians in examining animals.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Obtained information and history from clients to maintain medical charts.
- Released patients to owners with care directions from veterinary staff.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Operated radiographic and ultrasound equipment.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Handled and restrained animals following safety requirements and procedures.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Monitored post-surgical pet care and administered medication under vet direction.
- Administered immunizations and treatments following veterinarian instructions.
- Advised clients on animal care, nutrition and behavior problems.
Server and Bartender
Eddies on Lake Norman
Mooresville, NC
06.2020 - 06.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Server And Bartender
Duckworths Grill and Taphouse
Mooresville, NC
12.2018 - 06.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Attended regular training sessions to stay updated on new products or trends.
Server and Bartender
Shoals Grill
Mooresville, NC
09.2018 - 12.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted frequent visitors by name and explained new promotions.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Arranged bottles and glasses behind bar to make attractive displays.
- Monitored bar inventory and promptly restocked low items before depletion.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Server
Apps and Taps
Mooresville, NC
04.2017 - 06.2017
- Greeted guests and provided menus.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Vet Asistant and Kennel Assistant
Brawley Animal
Mooresville, NC
04.2015 - 09.2016
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Maintained accurate medical records of all patients.
- Cleaned, disinfected and maintained kennels to ensure a safe, hygienic environment for animals.
- Provided food and water to the animals in accordance with instructions from veterinarians or animal care specialists.
- Monitored animal behavior and reported changes to supervisors or veterinarians.
- Assisted in bathing, grooming, exercising, medicating and feeding of animals.
- Maintained records of treatments and medications administered to animals.
- Observed animals for signs of distress or illness and notified supervisor immediately when any were observed.
- Ensured all cages were clean, stocked with necessary supplies, and that the area was free of hazards.
- Assisted veterinary staff during medical examinations and procedures.
- Walked dogs on leashes in designated areas according to specific instructions from owners or supervisors.
- Greeted customers warmly upon arrival at kennel facility and provided information about services offered.
- Conducted daily inspections of kennels for damages or needed repairs then reported findings promptly so they could be addressed quickly.
- Stayed on top of laundry, sweeping and disinfection protocols.
Sales Associate
Autobell
Mooresville, NC
09.2014 - 03.2015
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Assisted customers in selecting the best products for their vehicle needs.
- Maintained cleanliness of work area throughout shift.
- Kept records of customer transactions accurately.
- Adhered to company policies regarding operating procedures and safety standards.
- Stocked shelves with supplies necessary for car detailing services.
- Used vacuum cleaners and buffers to clean interior of vehicles.
Server
Eez Fusion and Sushi
Huntersville, NC
05.2012 - 08.2014
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
O'Charley's
Mooresville, NC
09.2011 - 03.2012
- Greeted guests and provided menus.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
Sales Associate
Tara Grinna Swimwear
Huntersville, NC
07.2011 - 10.2011
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
Kennel Assistant
Brawley Animal
Mooresville, NC
06.2008 - 12.2009
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Ensured that cages were kept clean at all times.
- Released patients to owners with care directions from veterinary staff.
- Communicated with veterinarians and staff members to maintain patient flow.
Education
Associate of Arts -
Mitchell Community College
Statesville, NC06.2017
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
Penn Foster College
Scottsdale, AZSkills
- Payment Processing
- Product Sales
- Upselling
- Pre-Anesthetic Preparation
- Food Service
- Food Running
- Animal Restraint
- Animal Safety
- Client Education
- Client Service
- Medication Administration
- Veterinary Standards and Procedures
- Urgent Care
- Beverage Preparation
- Customer service expertise
- Extensive spirits knowledge
- Proficient in mixology
- Team training and development
- Post-Surgical Monitoring
- Veterinarian Assistance
Accomplishments
- Promoted from Client Service Representative to Veterinary Assistant, in less than 12-months.
- Consistently maintained high customer satisfaction ratings.
- Became sedation trained to help with surgeries as well as sedated procedures such as nail trims, exams, etc.
- Became Fear Free Certified and knowledgeable of AAHA standards.
Timeline
Veterinary Assistant
Harbor Point Animal Hospital
09.2021 - Current
Server and Bartender
Eddies on Lake Norman
06.2020 - 06.2022
Server And Bartender
Duckworths Grill and Taphouse
12.2018 - 06.2020
Server and Bartender
Shoals Grill
09.2018 - 12.2019
Server
Apps and Taps
04.2017 - 06.2017
Vet Asistant and Kennel Assistant
Brawley Animal
04.2015 - 09.2016
Sales Associate
Autobell
09.2014 - 03.2015
Server
Eez Fusion and Sushi
05.2012 - 08.2014
Server
O'Charley's
09.2011 - 03.2012
Sales Associate
Tara Grinna Swimwear
07.2011 - 10.2011
Kennel Assistant
Brawley Animal
06.2008 - 12.2009
Associate of Arts -
Mitchell Community College
Bachelor of Science - Veterinary Medicine (Pre-Veterinarian)
Penn Foster College
Similar Profiles
Carey KiserCarey Kiser
Kennel Supervisor/Professional Pet Groomer at Harbor Point Animal HospitalKennel Supervisor/Professional Pet Groomer at Harbor Point Animal Hospital
Myah MelucciMyah Melucci
Stay and Play Coordinator at Harbor Animal HospitalStay and Play Coordinator at Harbor Animal Hospital
Travis StricklandTravis Strickland
Veterinary Assistant at Dames Point Animal HospitalVeterinary Assistant at Dames Point Animal Hospital