I am interested in working in the recovery community and giving back I have been in recovery going on 4 years in June I have been looking for the opportunity that fits and this would be perfect for me to be a part of such a great team and opportunity and still work for Jamestown
Kristen Cowing
Sequim
Summary
Proven leader and effective communicator, adept at fostering teamwork and enhancing customer experiences, demonstrated during tenure at STARBUCKS COFFEE COMPANY. Excelled in training and supervising staff, significantly improving service standards. Skilled in attention to detail and customer service, ensuring operational excellence and positive client interactions.
Overview
19
19
years of professional experience
Work History
Grocery Clerk Supervisor
Longhouse Market &Deli
03.2022 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Retail Sales Associate
Tongass Trading Company
04.2017 - 11.2020
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
Barista Shift Supervisor
STARBUCKS COFFEE COMPANY
04.2006 - 01.2017
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Elderly Caregiver
Korean Women's Association
09.2014 - 03.2016
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Education
Vocational - MLT & Phlebotomy
Apollo College
Portland, OR06-2006
High School Diploma -
Chimacum High School
Chimacum, WA06-1995
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
Interests
Timeline
Grocery Clerk Supervisor
Longhouse Market &Deli
03.2022 - Current
Retail Sales Associate
Tongass Trading Company
04.2017 - 11.2020
Elderly Caregiver
Korean Women's Association
09.2014 - 03.2016
Barista Shift Supervisor
STARBUCKS COFFEE COMPANY
04.2006 - 01.2017
Vocational - MLT & Phlebotomy
Apollo College
High School Diploma -
Chimacum High School
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