Kristen Coy
Eddington,ME
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environments both inpatient and outpatient settings along with covering as Nursing Supervisor. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse
Dorothea Dix Psychiatric Center
04.2021 - Current
- Covering the Nursing Supervisors office as needed
- Collaborated with physicians to quickly assess patients and deliver appropriate psychiatric and medical treatment while managing rapidly changing conditions.
- Administered medications via oral and/or intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educate patients on diagnosis and treatment plan, importance of compliance with medication regimen, and management of healthy lifestyle options to assist patients to be successful upon discharge out in the community.
- Monitored patient condition by tracking EKG readings, identifying irregular EKG readings and updating team members on changes in stability or acuity.
- Coordinated nursing care on all the units while covering in the Nursing Supervisors Office through staff assignments, ensuring all staffing needs for the hospital, assisting and communicating with on-call physicians, monitoring patient orders, and debriefing staff and patients following the hospital protocol and policies.
- Built rapport with patients and staff to deliver exceptional care.
- Supervise and manage daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
Registered Nurse, Emergency Department
Maine General Medical Center
03.2020 - 04.2021
- Per Diem
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Registered Nurse, Emergency Department
Northern Lights Mayo Hospital
04.2010 - 03.2021
- Covered Nursing Supervisor position on an as needed basis for the hospital.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Audited charts and reviewed clinical documents to verify accuracy.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Registered Nurse, Endoscopy Per-Diem
Maine General Medical Center
11.2014 - 03.2020
- Per-Diem/ Recovery room
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Nurse Manager
Hibbard Nursing And Rehabilitation Center
09.2013 - 04.2014
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, patients, and family members by leveraging clinical judgment and unit management expertise.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients and/or staff regain or improve coping abilities.
Registered Nurse, Labor and Delivery
Northern Lights Mayo Hosptial
01.2007 - 04.2010
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Closing monitoring fetal heart rate tracing and implementing specialized care as needed with collaboration and following Physicians orders.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge of mother and baby.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse, Medical-Surgical Unit
Northern Lights Mayo Hospital
01.2006 - 01.2007
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed patients recovering from medical or surgical procedures.
Charge Nurse
Oak Grove Rehabilitation Center
01.2002 - 11.2005
- CNA from 1/2002- 6/2005 - Charge Nurse from 6/2205-11/2005
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Managed patients recovering from medical or surgical procedures.
Certified Nursing Assistant
Assistance Plus Professional Staffing Agency
01.1999 - 12.2001
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Certified Nursing Assistant
Hibbard Nursing Home
09.1997 - 08.1999
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Associate of Applied Science - Nursing
University of Maine At Augusta
Augusta, ME05.2005
Certification
- BLS- Basic Life Support (expires: 1/2025)
- PALS - Pediatric Advanced Life Support (currently expired)
- ACLS- Advanced Cardiovascular Life Support (currently expired)
- NRP- Neonatal Resuscitation Program (currently expired)
- TNCC- Trauma Nursing Core Course (currently expired)
- ENPC- Emergency Nursing Pediatric Course (currently expired)
- STABLE- (currently expired)
Timeline
Registered Nurse
Dorothea Dix Psychiatric Center
04.2021 - Current
Registered Nurse, Emergency Department
Maine General Medical Center
03.2020 - 04.2021
Registered Nurse, Endoscopy Per-Diem
Maine General Medical Center
11.2014 - 03.2020
Nurse Manager
Hibbard Nursing And Rehabilitation Center
09.2013 - 04.2014
Registered Nurse, Emergency Department
Northern Lights Mayo Hospital
04.2010 - 03.2021
Registered Nurse, Labor and Delivery
Northern Lights Mayo Hosptial
01.2007 - 04.2010
Registered Nurse, Medical-Surgical Unit
Northern Lights Mayo Hospital
01.2006 - 01.2007
Charge Nurse
Oak Grove Rehabilitation Center
01.2002 - 11.2005
Certified Nursing Assistant
Assistance Plus Professional Staffing Agency
01.1999 - 12.2001
Certified Nursing Assistant
Hibbard Nursing Home
09.1997 - 08.1999
Associate of Applied Science - Nursing
University of Maine At Augusta
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