Kristen Cummings

Demonstrated excellent customer service skills by accurately and efficiently checking in and receiving parts. Pulled parts for end users in a timely manner and managed urgent deliveries for equipment downtime. Coordinated with vendors for any discrepancies such as overages, shortages and damaged parts. Prepared and staged parts weekly for maintenance schedules, maintaining a high level of organization, accuracy and efficiency. Exhibited a strong work ethic with consistent attendance record and a commitment to maintaining safety standards. Assisted in training new hires and supported the onboarding process. Assistance with daily shipping activities, including both core returns and UPS shipments. Analyzed inventory discrepancies to identify root causes and propose corrective actions. Task trained on forklifting ranging from 5K to 40K. Worked with Oracle and SAP programs along with Excel, Word, PowerPoint

• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.

Customer services including the retrieval and issuance of parts to the end users. Responsible for accurately checking in parts and receiving freight in a timely manner. Conducting daily cycle counts with a high level of accuracy. Loading and offloading vendors safely with forklift.

• Fully hired on with NGM July 2012.

Experience in bartending and customer service. Including cash handling and computer operations. Managed opening and closing procedures for the bar, preparing cash tills and ensured accurate financial transactions. Operated the bowling alley, maintained smooth lane operation, addressed technical issues as they arose.

Provided exceptional customer service as a bank teller by efficiently processing transactions with attention to accuracy in cash handling. Addressed customer inquiries and resolved issues promptly to ensure a positive banking experience. Assisted in cross selling banking products to support overall branch performance and target achievement.