Skilled Ophthalmic Technician with a proven track record at Casey Eye Institute, enhancing patient satisfaction through efficient diagnostic testing and compassionate care.
Overview
28
28
years of professional experience
Work History
Ophthalmic Technician
Casey Eye Institute
02.2007 - Current
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.