Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Dahlquist

Portland,OR

Summary

Skilled Ophthalmic Technician with a proven track record at Casey Eye Institute, enhancing patient satisfaction through efficient diagnostic testing and compassionate care.

Overview

28
28
years of professional experience

Work History

Ophthalmic Technician

Casey Eye Institute
02.2007 - Current
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Assisted ophthalmologists in performing complex ocular procedures, ensuring high-quality patient outcomes.
  • Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Improved patient satisfaction by providing efficient and accurate diagnostic testing.
  • Streamlined inventory management processes, reducing waste while maintaining necessary supplies for daily operations.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Educated patients on proper contact lens use and care to minimize complications like infections or corneal damage.
  • Increased patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Measured and recorded visual acuity and color vision testing.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Optimized clinic efficiency by maintaining up-to-date knowledge of ophthalmic technology advancements and best practices.

Ophthalmic Technician

Bend Memorial Clinic
07.1996 - 01.2007

Education

Associate of Applied Science - Ophthalmic Medical Technology

Portland Community College
Portland, OR
06.1996

Skills

  • Patient Care
  • Ophthalmic Terminology Familiarity
  • Eye Anatomy Knowledge
  • Diagnostic Testing
  • Chart documentation
  • Medical History Documentation
  • Patient Relations
  • Visual prescreening
  • Supplies inventory
  • Visual field testing
  • Ocular measurements
  • Manual refractions
  • Low Vision Evaluation
  • Ophthalmic Instrument Maintenance
  • Pharmacology Understanding
  • Spectacle Prescription Interpretation
  • Optical Coherence Tomography
  • Supply Restocking
  • Ocular Disease Recognition
  • Pachymetry Knowledge
  • Ophthalmic equipment expertise

Timeline

Ophthalmic Technician

Casey Eye Institute
02.2007 - Current

Ophthalmic Technician

Bend Memorial Clinic
07.1996 - 01.2007

Associate of Applied Science - Ophthalmic Medical Technology

Portland Community College
Kristen Dahlquist