Kristen Darby
Montgomery,TX
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Rebecca Creek Campgrounds
Spring Branch, TX
01.2022 - 07.2024
- Answered multi-phone lines
- weekly and monthly reports
- created new accounts for long term residents
- rental payments
- showed available rental units
- signed for packages and sorted mail and delivered resdience their mail
- ordered and kept inventory on supplies
- cleaned bunk rooms, glamping tents, for guest
- took care of laundry and i was also the housekeeper
- greeted the guest and escorted them to their camping sites.
- did the landscaping
Housekeeping and Laundry Attendant
Hideout On The Horseshoe
Canyon Lake, TX
03.2020 - 01.2022
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Changed bed sheets daily according to hotel standards and procedures.
- Reported any maintenance issues to the manager immediately for resolution.
- Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
- Swept walkways around the building exterior as part of outdoor cleaning tasks.
- Responded to guest requests for extra towels, blankets or other items.
- Sanitized surfaces throughout the facility including countertops, door handles.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
High School Diploma -
Texas City High School
Texas City, TX05-2000
Skills
- Customer Service
- Guest Relations
- Dusting
- Restroom detailing
- Customer service-focused
- Guest amenity replenishment
- Cleaning methods
- Hospitality background
- Exceptional time management
- Hardworking
- Housekeeping
- Interior and exterior cleaning
Timeline
Assistant Manager
Rebecca Creek Campgrounds
01.2022 - 07.2024
Housekeeping and Laundry Attendant
Hideout On The Horseshoe
03.2020 - 01.2022
High School Diploma -
Texas City High School
Similar Profiles
AVA ISONAVA ISON
Internship-Sales and Marketing Assistant at Rebecca Creek DistilleryInternship-Sales and Marketing Assistant at Rebecca Creek Distillery
Emma SlaterEmma Slater
Cashier at Lazy L & L CampgroundsCashier at Lazy L & L Campgrounds
Zane BelliniZane Bellini
Maintenance Crew Worker at Lakeshore CampgroundsMaintenance Crew Worker at Lakeshore Campgrounds
Katherine TunningKatherine Tunning
Speech-Language Pathologist at Montgomery ISDSpeech-Language Pathologist at Montgomery ISD
Marco SaltarelliMarco Saltarelli
Director of Operations at AAY SecurityDirector of Operations at AAY Security