Years of professional experience
Kristen Delgado
ATHENS,GA
Summary
Quality-focused RN professional with 27 years of hands-on experience in clinical administration, support and patient care. Proven effective at guiding multi-disciplined healthcare teams to succeed in achieving patient outcome goals. Energetic and positive professional offering strong collaboration skills. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.
Overview
27
27
2
2
Countries of RN Licensure
Work History
Clinical Manager
Empyrean Hospice
Athens, GA
07.2023 - 03.2024
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Collaborated with other professionals such as chaplains, social workers and medical personnel to coordinate care for clients.
- Developed innovative solutions to improve workflow processes within the clinical setting.
- Performed regular audits of medical records for accuracy and completeness.
- Conducted patient assessments to evaluate needs and develop individualized plans of care.
RN Case Manager
Gentiva Hospice
Athens, GA
04.2023 - 07.2024
- Assessed patients' physical and psychological needs, developed individualized care plans, and monitored progress in meeting goals.
- Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
- Performed initial assessments of new patients to determine hospice eligibility.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Participated in weekly case conferences to review current cases and develop treatment plans for new admissions.
Education
Nursing Clinical And Theory Refresher -
Florida SouthWestern State College
Fort Myers, FL01-2018
Registered Nursing Diploma -
Conestoga College - Doon
Ontario, Canada05-1996
Skills
- Patient And Family Advocacy
- Improving Clinical Quality Outcomes
- Interpersonal And Written Communication
- Complex Problem-Solving
- Inter-Disciplinary Coordination
- Patient-Centered Standards
- Electronic Health Records Management
- Intake And Discharge
- Coaching And Mentoring
- Clinical Procedure Improvements
- Emotional Awareness and Empathy
- Healthcare Team Collaboration
- Medicare regulatory compliance
- EPIC, HCHB, Pointcare, Citrix use
- Hospice philosophy understanding
- Call triaging
- Care Plan Development
Timeline
Clinical Manager
Empyrean Hospice
07.2023 - 03.2024
RN Case Manager
Gentiva Hospice
04.2023 - 07.2024
Nursing Clinical And Theory Refresher -
Florida SouthWestern State College
Registered Nursing Diploma -
Conestoga College - Doon
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