Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen De Santiago Lopez

Tampa,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Strong desire to learn and grow professionally. Proficient in MS Office, responsible, punctual, and productive professional when working with little to no supervision.

Overview

12
12
years of professional experience

Work History

Multi-language Sales Specialist

The Walt Disney Travel Company
10.2019 - Current
  • Fields in-bound calls from potential Disney vacationers, sells resort stays, theme park tickets, and dining plans. Provides customized travel packages based on customer needs and interests.
  • Works with bilingual and Spanish speaking customers from all over the world and build repour with them creating returning guests.
  • Previous held position working exclusively with the Star Wars Galactic Starcruiser Resort Experience Planning Team.
  • Held top sales position every sales quarter in 2021 and 2022.

Durable Medical Sales Assistant

A.T.F. Medical
08.2016 - 10.2019
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Executive Assistant

Helicon Property Restoration
05.2013 - 07.2016
  • Processed coordinating travel arrangements, travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Facilitated training and onboarding for incoming office staff.
  • Handled confidential and sensitive information with discretion and tact.

Education

High School Diploma -

Thomas Jefferson High School
Tampa, FL
01.2005

Skills

  • Quick to learn new technologies
  • File management expertise
  • Clear and concise speaking
  • Proficient in task management

Timeline

Multi-language Sales Specialist

The Walt Disney Travel Company
10.2019 - Current

Durable Medical Sales Assistant

A.T.F. Medical
08.2016 - 10.2019

Executive Assistant

Helicon Property Restoration
05.2013 - 07.2016

High School Diploma -

Thomas Jefferson High School