Kristen Dohner
Mabank,TX
Summary
Dependable Order Coordinator with background in managing and streamlining order processes for optimal efficiency. Possess strong organizational skills, adept at multitasking and prioritizing tasks to meet deadlines. Demonstrated ability to work collaboratively in team environments, exhibiting strong communication and interpersonal skills. In previous roles, impacted workflow by implementing strategies that improved operational efficiency and accuracy of orders.
Overview
7
7
years of professional experience
Work History
Orders Coordinator
03.2021 - Current
- Coordinate the accurate processing and transmission of 1400-1600 monthly orders to physicians and clinical providers for signatures.
- Managed return order execution, achieving an 85% average completion rate within a 30-day sent to sign timeframe.
- Accurate maintenance of patient medical records and workflow in HomeCare HomeBase and Forcura.
- Enhanced service quality by effectively resolving order issues.
- Oversee all documentation folders in Forcura, executing appropriate follow-up actions.
- Exhibited a positive attitude, and consistently sought opportunities to learn through Relias during employment.
- Demonstrated exceptional attention to detail contributing to improved operational accuracy.
Front OF House/Bar Manager
Good Times at Dry Creek
Austin , Tx
04.2018 - 05.2020
- Managed day-to-day operations including opening and closing duties, scheduling shifts for 12 employees, daily cash handling and deposits. Managed staff recruitment, training, and mentorship, focusing on cocktail preparation and exceptional customer service. Oversaw weekly bar inventory management to maintain stock levels and minimize waste. Implemented health and safety standards to ensure compliance with local regulations.
- Managed staff recruitment, training, and mentorship, focusing on cocktail preparation and exceptional customer service.
Education
Certified Medical Coding CPC -
Career Steps
Online10-2019
Registered Nursing
Harrisburg Area Community College
Lancaster PA01-2010
Skills
- Customer service excellence
- Optimistic mindset
- Microsoft Office Suite/Teams
- Strong verbal communication skills
- Organize and prioritize multiple tasks
- Utilized electronic signature platforms
- Ability to work independently and collaboratively
References
References available upon request.
Timeline
Orders Coordinator
03.2021 - Current
Front OF House/Bar Manager
Good Times at Dry Creek
04.2018 - 05.2020
Certified Medical Coding CPC -
Career Steps
Registered Nursing
Harrisburg Area Community College
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