Kristen Dorsett

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Delivered clerical support by handling range of routine and special requirements.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Organized events and meetings to maximize capacity and keep event venues running smoothly.
• Collaborated with various departments to complete assigned tasks / worked with shipping & recieving Department. Input daily logs. scheduled shipping / Deliveries. Process paper work.

Consist of sales,marketing, inventory, cashing, warehouse helper

• Computed and recorded totals and transactions using software.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered product and service questions, suggesting other offerings to attract potential customers.
• Reached out to customers after completed sales to suggest additional service or product purchases.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Corresponded with clients through email, telephone, or postal mail.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained confidentiality of information regarding clients and company.
• Responded to inquiries from callers seeking information.
• Scheduled office meetings and client appointments for staff teams.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

• Answered call lights and supported patient comfort and safety.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Scheduled office meetings and client appointments for staff teams.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

• Designed employee work schedules to address complete operational needs.
• Executed record filing system to improve document organization and management.
• Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Reviewed and balanced daily bank deposits and deposit report.
• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Communicated pertinent information to clients via phone, email, and mail.
• Contacted clients to schedule appointments and discuss progress of cases.
• Researched and analyzed legal issues and cases to provide accurate advice to clients.

• Advised students individually and in groups on academic programs for individual interests.
• Pointed students to relevant information about academic and personal support services available on campus.
• Collaborated with parents, school faculty and social workers to address problems and grow student success.
• Advised students on educational, career and social opportunities.
• managed over 30 customer calls per day