Kristen Eckert
Croydon,PA
Summary
Dynamic Backroom Coordinator at Marshalls with a proven track record in inventory management and stock organization. Skilled in optimizing workflows and enhancing team collaboration, I implemented safety protocols and trained new staff, significantly improving operational efficiency. My strong attention to detail and problem-solving abilities contributed to a safer and more productive work environment.
Professional coordinator with extensive experience in managing stockrooms and ensuring optimal inventory levels. Known for strong focus on team collaboration and achieving reliable results while adapting to changing needs. Skills include inventory management, logistics coordination, and effective communication.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2023
2023
years of professional experience
Work History
Backroom Coordinator
Marshalls
- Coordinated inventory management processes to optimize stock organization and retrieval efficiency.
- Implemented safety protocols ensuring compliance with company standards and regulations.
- Trained new team members on backroom operations, enhancing overall workflow and teamwork.
- Collaborated with sales associates to ensure timely restocking of merchandise on the sales floor.
- Utilized inventory management systems for tracking stock levels and minimizing discrepancies.
- Conducted regular audits of stock to identify slow-moving items and propose adjustments.
- Developed streamlined procedures for receiving shipments, reducing processing time significantly.
- Tained and on-boarded new team members and conducted evaluations to boost performance.
- Ensured adherence to OSHA regulations pertaining to safe working conditions in the backroom area, minimizing workplace injuries and accidents.
Accessories /Beauty Coordinator
Burlington Coat Factory Distribution Center
07.2019 - 05.2022
- Organized products and prepared daily agendas, ensuring alignment on project goals and objectives.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized displays and updating products accurately as needed.
- Gathered and organized materials to support store operations.
- Followed store flow charts to display products in optimal positions for selling.
- Worked with backroom stockers to ensure all new products were put out right away, and in proper locations.
- Followed new flow charts seasonally to keep products fresh and new.
- Provided top customer service to customers looking for products and informing them about new or other products they might be interested in.
Hairstylist
High-Tech Hair Salon
06.2011 - 01.2014
- Delivered high-quality haircuts and styling services to diverse clientele.
- Consulted with clients to assess needs and recommend suitable hairstyles.
- Maintained cleanliness and organization of salon equipment and workstations.
- Assisted in product selection, enhancing customer satisfaction with personalized recommendations.
- Implemented new techniques for coloring and highlighting, improving service offerings.
- Collaborated with team members to ensure seamless service delivery during peak hours.
- Educated clients on hair care products and maintenance for optimal results.
- Adapted quickly to new trends and styles, demonstrating flexibility in service provision.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Developed loyalty program, encouraging repeat visits and fostering strong client base.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Organized and participated in local beauty events, enhancing salon's community presence.
Hairstylist/Trainer
Salon Norman-Dee
06.2005 - 04.2011
- Organized products and prepared daily agendas, ensuring alignment on project goals and objectives.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized displays and updating products accurately as needed.
- Gathered and organized materials to support store operations.
- Followed store flow charts to display products in optimal positions for selling.
- Worked with backroom stockers to ensure all new products were put out right away, and in proper locations.
- Followed new flow charts seasonally to keep products fresh and new.
- Provided top customer service to customers looking for products and informing them about new or other products they might be interested in.
Education
Cosmetology - Cosmetology
Jean Madeline Aveda Institute
Philadelphia, PA08.2004
Highschool Diploma - General Studies
Bensalem Highschool
Bensalem, PA06.2003
Skills
- Shipping and receiving
- Sales floor support
- Warehouse operations
- Pallet jack operation
- Stock rotation
- Stock control
- Merchandise processing
- Hospitality and accommodation
- Customer service
- Receiving experience
- Loading and unloading
- Stock organization
- Product sorting
- Stock replenishment
- Product merchandising
- Sales floor replenishment
- Stockroom arrangements
- Promotional display building
- Pallet staging
- Merchandising assistance
- Storeroom organization
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Workplace safety
- Excellent communication
- Critical thinking
- Clear communication
- Hazard identification
- Organizational skills
- Team leadership
- Adaptability and flexibility
- Material handling and moving
- Decision-making
- Problem resolution
- Health and safety
- Customer relations
- Self motivation
- Analytical thinking
- Supply inventory
- Professionalism
- Mentoring and training
Timeline
Accessories /Beauty Coordinator
Burlington Coat Factory Distribution Center
07.2019 - 05.2022
Hairstylist
High-Tech Hair Salon
06.2011 - 01.2014
Hairstylist/Trainer
Salon Norman-Dee
06.2005 - 04.2011
Backroom Coordinator
Marshalls
Cosmetology - Cosmetology
Jean Madeline Aveda Institute
Highschool Diploma - General Studies
Bensalem Highschool
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