Microsoft Work
Kristen Eustis
Regulatory Compliance Consultant
La Salle,IL
Summary
Dynamic compliance manager with a proven track record at Wipfli, adept at enhancing team performance and driving process improvements. Skilled in public speaking and documentation, I successfully led compliance initiatives, resulting in improved audit outcomes and risk management. Passionate about fostering collaboration and delivering high-quality results in fast-paced environments.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager
Wipfli
10.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Prepared records and data for regular audits.
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Monitored emerging trends in regulatory requirements, anticipating potential impacts on the organization''s operations.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Provided expert advice to senior management on potential risks, legal implications, and recommended solutions for complex compliance issues.
- Oversaw a team of compliance professionals, providing guidance, mentorship, and support to ensure their continued growth and development.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Improved audit outcomes by establishing continuous improvement plan for compliance practices.
- Performed regular compliance reviews and audits, identifying non-compliance issues.
- Managed compliance efforts, reporting and audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Researched material extensively before writing informative speeches.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Assistant Vice President
First Federal Savings Bank
06.1997 - 09.2016
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
- Oversaw change management initiatives, ensuring smooth transitions during periods of organizational restructuring or process improvements.
- Reduced costs by negotiating vendor contracts and identifying areas for potential savings within department budgets.
Education
Bachelor of Science - Journalism And Mass Communication
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Public speaking
- Strong research skills
- Creative writing
- Excellent grammar
- Technical writing
Accomplishments
- Achieved client satisfaction by completing timely audits with accuracy and efficiency.
- Supervised team of 10 staff members.
- Collaborated with clients to navigate them through regulatory issues.
Certification
- CRCM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Northern Illinois Compliance Association
- Central Illinois Compliance Network
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsPaid time offWork from home optionHealthcare benefits401k match4-day work weekQuote
Price is what you pay. Value is what you get.
Warren Buffett
Software
Microsoft Excel
Microsoft Power Point
Microsoft 365 Copilot
Portfolio
Published Blog from April 2021
Published Article from March 2023
Languages
Spanish
Limited Working
Interests
Gardening
Woodworking
Sewing
Timeline
Manager
Wipfli
10.2016 - Current
Assistant Vice President
First Federal Savings Bank
06.1997 - 09.2016
Bachelor of Science - Journalism And Mass Communication
Southern Illinois University, Carbondale
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