Kristen Fernandez

Caring for home and children.

Management of multiple schedules.

Application of skills from previous employment to new situations.

Cleaning of home and children.

Managing doctor’s appointments and school schedules.

Flexibility and adaptability to redirect attention when required.

Maintenance of financial resources, as well as provision/stocking of resources.

Providing “Pawdicures,” including nail trims/grinding, bathing/drying, brushing, ear cleaning, and anal expression.

Sometimes including removal of parasite or parasite prevention.

Scheduling appointments, making reminder calls the day before appointments, and calling regular customers to help preemptively build schedules that worked for the stylists who trained me. Required knowledge of availability and specific pet preferences, and lots of personalized care.

Maintenance of tools, and cleanliness.

Cleanliness of salon, and sales floor.

Taking care of cash register balance, customer satisfaction, returns, and other service under my authority; as well as providing support in handling transfer of customer over to management for cases beyond my authority. Taking calls at sales floor about merchandise recommendations and all other questions.

Required to learn how to observe, prevent, and intervene in case of animals becoming aggressive with each other.

Learning about specific needs of different dog breeds and cats. Maintaining and restocking inventory.

Maintaining communication with team members to ensure team efficacy.

Being available to customers/taking orders while simultaneously managing a task list to stay constantly busy.

Counting change for customers and keeping cash register balance.

Taking inventory, as well as stocking and restocking all items in store.

Wearing safety equipment when working with trash, or in freezer.

Food preparation/safety when working shifts in the QT Cafe.

Management of time.

Constant checking in with team members to ensure floor was always covered on all sides.

Customer service coordination to management when necessary, and providing assistance myself if within my own ability/authority.

Cleaning the premises indoors and outdoors (gas pumps, trash, bathrooms, sales floor, cafe, inventory area).

Active part of team meetings.

Taking self initiative on all tasks.

Leading the classroom, and working with children ages birth to age 4. Creating lesson plans that implemented conscious discipline and age appropriate instruction weekly. Management of multiple infants individual schedules throughout the day. Providing a Parent Report for each student at end of each day. Flexibility to float between classrooms to cover where school needed me, adaptability to changing scope of instruction. Monthly decoration of classroom, and supporting team decoration of hallways /shared spaces. CPR/First Aid Training.

Cleaning/Custodial daily duties of classroom. Monthly group employee activities such as deep cleaning of building/playground equipment, meeting parents, and special events.

Taking orders face to face, as well as over headset for drive thru. Multitasking and staying constantly busy. Food preparation, assembly. Organizing orders and workload to work with other team members. Cleaning spaces and equipment: behind the counter, in the lobby, the bathroom, and monthly deep cleaning around larger machines (for example: deep fryer). Learning how to transition customer interactions that exceeded my duties to upper management while making sure customers felt they were being “heard,” and supported.

Specialized in Early Childhood Education, with emphasis on Fine Art Education