Kristen M Ferragut

• Provides administrative support to Senior Pastor, professional staff, and committee leadership to achieve ministry goals of church
• Duties include but are not limited to:
• Assist and interface with congregation, ministry staff and community
• Design, prepare and assemble weekly and special bulletins, announcements, funeral, and wedding programs for dissemination
• Design and maintain organization website and weekly e-newsletter
• Generated reports and prepared PowerPoint presentations
• Maintain confidential membership module of church database
• Maintain organization scheduling and calendar of events
• Prepare annual reports, annual building use contracts, directories and other material as needed
• Offer Notary Public assistance to congregation
• Prepare mass mailings
• Order and monitor administrative supplies for efficient office function
• Maintain office equipment, service contracts and obtain building services as needed
• Recruit, coordinate and supervise volunteer help for routine tasks as needed
• Maintained Security system, door lock schedules, and programmed visitor key fobs for building
• Basic front office duties include maintain files, answer incoming calls, disseminate incoming mail, copying, faxing.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

Assistant to Realtor and realty team members. Duties include but are not limited to:
• Coordinate and maintain Residential sales contracts from ratification to closing for realtor and team.
• Scheduling home, termite inspections and settlement dates
• Compile neighborhood comps for price analysis in MLS.
• Design and disseminate direct marketing mailings, promotional flyers, doorhangers and business cards for realtor and team.
• Social media advertising.
• Corresponding with clients and cooperating agents.
• Maintain and organize client database
• Maintain office supplies

• Representative for mortgage appraisal agents
• Provided intermediary between mortgage loan officers and home appraisal agents
• Disseminated time sensitive information
• Correspondence with agents and mortgage officers
• Data entry
• In-bound call response and customer service
• Oversaw account services for key regional clients

• Provided Temporary office assistance for several companies
• Administrative duties included but were not limited to:
• Originating and maintaining client database in Excel and Access
• Bulk Mailing
• Managed confidential personality testing and results
• Correspondence with field management
• Answered phones

Provided Temporary office assistance for: Trader Online/ Cox Business Services/ LoanCare Servicing/ Dudley Cooper Realty Corporation. Administrative duties included but not limited to:

• Human Resources Administrative Assistant

• Business Sales support and customer service for in-bound call center

• Originating databases in Access and Excel

• Data Entry

• Basic clerical duties, i.e., answering phones, copying, filing, customer correspondence

• Restocked supplies and placed purchase orders to maintain adequate stock levels
• Scheduled office meetings and client appointments for staff teams

Administrative Assistant to Director

Rockville, Maryland

October 2002 -July 2004

• Cataloguing all correspondence

• Preparing slide presentations

• Arranging travel and scheduling appointments

• Disseminating information to division research teams

• Answering phones, file maintenance, copying

• Prepared correspondence, reports and other documents in final formats

• Process buyer / seller contracts for 25 realtors
• Process payroll / commission data
• Setting appointments, home inspection, settlement
• Employee interviews
• Prepare marketing material for advertising of homes
• Building databases in Access and Excel

Responsible for secured and unsecured loans for Salomon Smith Barney division

• Credit analysis
• Assisted top level clientele
• Customer service
• Marketing home equity products
• Direct sales and marketing
• Recommended loan approvals and denials based on customer loan application reviews
• Increased loans and earnings by establishing new accounts
• Maintained strict confidentiality of bank records and client information