Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Kristen Fichera

Registered Nurse, Leadership
Tucson,AZ

Summary

A highly skilled and enthusiastic professional nursing leader with over 25 years of experience managing patient care and responding to a fast-paced environment. Successfully oversees human resources aspects, budgeting, scheduling, supply management, and patient services. Develop and lead productive and efficient nursing staff. Well-versed in recruiting, training, and managing employees to provide exceptional patient care services. Highly organized and hardworking with excellent planning and program management skills. Detail-oriented and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

25
years of professional experience

Work History

Northwest Medical Center Vail

Nursing House Supervisor
09.2022 - Current

Job overview


  • Recruited, hired, and trained nursing staff, providing direct supervision, ongoing staff development, and continuing employee education.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, procedural needs, and general liability.
  • Designed and introduced leadership development, coaching, and team management model, promoting employees to increased levels of responsibility.
  • Supervised, directed, and motivated high-quality performance from staff.
  • Led staff meetings to keep the team informed of departmental changes and provided opportunities for staff to share ideas and concerns.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Managed staff scheduling and time off to adequately staff the emergency department and allow nurses earned time off.
  • Conducted chart auditing for purposes of quality improvement and data reporting for CMS guidelines.
  • Managed timekeeping utilizing Kronos for all employees at the facility.

Northwest Medical Center Vail

Registered Charge Nurse, Emergency Department
11.2020 - 09.2022

Job overview

  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, monitoring patient orders, and communicating with ancillary departments.
  • Built rapport with patients and family members to deliver exceptional care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.

St. Joseph's Carondelet

Registered Nurse
06.2019 - 10.2020

Job overview

  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Inspira Medical Center

Registered Charge Nurse, Emergency Department
11.2016 - 05.2019

Job overview

  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Built rapport with patients and family members to deliver exceptional care.
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Reported out at daily safety huddle meetings for the organization, and attended bed meetings to encourage patient throughput in the emergency department.

Byrd Regional Medical Center

Registered Nurse, Emergency Department
09.2015 - 10.2016

Job overview

  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Triparish Rehabilitation Hospital

Director of Nursing
05.2015 - 09.2015

Job overview

  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.

Beauregard Memorial Hospital

Registered Charge Nurse, Emergency Department
03.2014 - 05.2015

Advance Care Home Health

Registered Nurse, Case Management
09.2013 - 02.2014

Beauregard Memorial Hospital

Registered Charge Nurse, Emergency Department
05.2012 - 07.2013

Oakdale Community Hospital

Registered Nurse, Emergency Department
02.2008 - 04.2012

Beauregard Memorial Hospital

Registered Charge Nurse, Labor and Delivery
04.2003 - 02.2008

The Pediatric Clinic

Registered Nurse
09.2000 - 04.2003

Beauregard Memorial Hospital

Registered Nurse, NICU
01.1998 - 09.2000

Education

Liberty University Online
Virginia

Master of Science from Nursing Administration
07.2023

University Overview

  • Sigma Theta Tau International Honor Society of Nursing Member

Liberty University Online
Virginia

Bachelor of Science from Nursing
05.2017

University Overview

  • Dean's List

Louisiana State University At Alexandria
Louisiana

Associate of Science from Nursing
12.1997

University Overview

  • Graduated with Honors

Skills

  • Microsoft Office
  • Google Sheets, Docs, and Forms
  • Electronic Medical Record Software-Cerner, Epic
  • Facility Oversight
  • Nursing Staff Management
  • Policy Optimization
  • Regulatory and Statutory Compliance
  • Quality Improvement
  • Member of AONL
  • Member of ENA
  • Member of ANA

Certification

  • PALS - Pediatric Advanced Life Support
  • BLS - Basic Life Support
  • ACLS - Advanced Cardiac Life Support
  • TNCC - Trauma Nurse Core Course

Timeline

Nursing House Supervisor

Northwest Medical Center Vail
09.2022 - Current

Registered Charge Nurse, Emergency Department

Northwest Medical Center Vail
11.2020 - 09.2022

Registered Nurse

St. Joseph's Carondelet
06.2019 - 10.2020

Registered Charge Nurse, Emergency Department

Inspira Medical Center
11.2016 - 05.2019

Registered Nurse, Emergency Department

Byrd Regional Medical Center
09.2015 - 10.2016

Director of Nursing

Triparish Rehabilitation Hospital
05.2015 - 09.2015

Registered Charge Nurse, Emergency Department

Beauregard Memorial Hospital
03.2014 - 05.2015

Registered Nurse, Case Management

Advance Care Home Health
09.2013 - 02.2014

Registered Charge Nurse, Emergency Department

Beauregard Memorial Hospital
05.2012 - 07.2013

Registered Nurse, Emergency Department

Oakdale Community Hospital
02.2008 - 04.2012

Registered Charge Nurse, Labor and Delivery

Beauregard Memorial Hospital
04.2003 - 02.2008

Registered Nurse

The Pediatric Clinic
09.2000 - 04.2003

Registered Nurse, NICU

Beauregard Memorial Hospital
01.1998 - 09.2000

Liberty University Online

Master of Science from Nursing Administration

Liberty University Online

Bachelor of Science from Nursing

Louisiana State University At Alexandria

Associate of Science from Nursing

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Kristen FicheraRegistered Nurse, Leadership