Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Kristen Furgason-Fisher

Kristen Furgason-Fisher

Great Falls,MT

Summary

Seasoned AVP of Clinical and Children's Programs with a proven track record at Easterseals-Goodwill. Excelled in strategic planning and cross-functional collaboration, enhancing program compliance and innovation across multiple states. Demonstrated expertise in data analysis, elevating service quality and operational efficiency. Achieved significant improvements in staff training and development, underscoring a commitment to excellence and leadership in healthcare.

Overview

10
10
years of professional experience
1
1
Certification

Work History

AVP of Clinical and Children's Programs

Easterseals-Goodwill
08.2022 - Current
  • Key leadership position responsible for the oversight, development, and supervision of Clinical services in Montana and Children's services in Utah including but not limited to Early Intervention, Home Care, Personal Care, Adult Day, and Hospice programs
  • Also serves as the staff liaison to funding sources and local/state associations
  • Demonstrates knowledge and keeps current regarding State and Federal funding/rules impacting clinical and children's programs such as changes in reimbursement and program compliance
  • Ensures staff perform duties within their professional scope of practice and receive ongoing training
  • Ensures programs maintain appropriate accreditation and/or licensing as required and survey readiness
  • Infuses innovation, strong customer service and best practice in all services.

Director of Clinical Specialty Services

Great Falls Clinic
11.2021 - 08.2022
  • Supervisory oversight of staff in day-to-day operations of the clinic including recruiting staff, budgeting, implementing customer service standards, ensuring a high level of patient care, maintaining a safe and clean work environment, and managing inventories
  • Performed business operations in conjunction with float duties as a primary nurse in the office setting.

Hospital Service Group Administrator

DaVita
04.2019 - 11.2021
  • Managed the business aspects of hospital partnerships
  • Responsible for adhering to contractual responsibilities and maintaining strong relationships with hospital administration and staff
  • Anticipated the hospital's needs and ensured satisfaction with the services provided
  • Ensured the complete operation and performance of clinic including all financial aspects, which include managing budgets, forecasting expenses, communicating with vendors, ordering supplies, and ensuring compliance with public health and safety standards
  • Responsible for monitoring patient clinical outcomes utilizing DaVita's quality metric in coordination with doctors, nurses, and the interdisciplinary team
  • Interviewed, hired, monitored compliance, conducted teammate evaluations, lead teammate satisfaction initiatives within all aspects of the clinic.

Assistant Facility Administrator

DaVita
09.2018 - 04.2019
  • Assisted in managing the overall operations for nursing services and care at a chronic hemodialysis facility and assisted in assuring the safe, therapeutic nursing management of the ESRD (end state renal disease) patients
  • Duties included working with the facility manager in overall facility and teammate management and/or acting as the manager in his/her absence.

Hemodialysis Clinical Coordinator

DaVita
02.2015 - 09.2018
  • Supervisory dialysis nurse role that coordinates ESRD patient care and services (trend lab values, track metrics on vital signs, weight, outcome management, etc.)
  • Ensured clinical teams delivered the highest level of care to patients by ensuring their safety, comfort, and well-being
  • Helped patients improve their quality of life by delivering outstanding clinical outcomes in a chronic hemodialysis setting.

Peritoneal Dialysis Nurse

DaVita
05.2014 - 02.2015
  • Educated patients on how to do their own dialysis from their homes and took responsibility for the complete ongoing care of each patient to ensure their treatment stayed on track
  • Scheduling patients for bi-monthly clinic visits with nephrologist
  • Collaborating with hemodialysis teammates in educating and identifying hemodialysis patients as candidates for peritoneal dialysis
  • Working with interdisciplinary team to strive for exceptional clinical outcomes.

Education

Master in Business Administration -

Grand Canyon University
06.2022

Master Degree in Nursing – Leadership in Health Care Systems -

Grand Canyon University
06.2022

Bachelors of Science in Nursing -

Montana State University
12.2013

Associate in Science (AS) in Nursing -

Great Falls College Montana State University
05.2011

Skills

  • Training and development
  • Cross-functional collaboration
  • Strategic planning
  • Data analysis
  • Operations Management
  • Channel Management
  • Internal Communications
  • Corporate Communications
  • Crisis Management
  • Partnership Development
  • Operational leadership
  • Data Analysis

Certification

  • Registered Nurse
  • Advanced Life Support Certification

References

References available upon request

Timeline

AVP of Clinical and Children's Programs

Easterseals-Goodwill
08.2022 - Current

Director of Clinical Specialty Services

Great Falls Clinic
11.2021 - 08.2022

Hospital Service Group Administrator

DaVita
04.2019 - 11.2021

Assistant Facility Administrator

DaVita
09.2018 - 04.2019

Hemodialysis Clinical Coordinator

DaVita
02.2015 - 09.2018

Peritoneal Dialysis Nurse

DaVita
05.2014 - 02.2015

Master in Business Administration -

Grand Canyon University

Master Degree in Nursing – Leadership in Health Care Systems -

Grand Canyon University

Bachelors of Science in Nursing -

Montana State University

Associate in Science (AS) in Nursing -

Great Falls College Montana State University

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Kristen Furgason-Fisher