Kristen Gallegos

Improved patient care by implementing evidence-based nursing practices in the emergency department. Enhanced team performance by providing ongoing mentoring and coaching to nursing staff. Streamlined workflow processes for increased efficiency and reduced patient wait times. Collaborated with interdisciplinary teams to develop comprehensive care plans for patients in crisis situations.

Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions. Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans. Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options. Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols. Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

Assisted with ADL's by helping patients with bathing, changing clothes, eating and daily hygiene tasks. Provided assistance with medication administration, nursing assessments, wound care, and charting. Administered close patient care, checked vital signs and monitored telemetry. Helped with emergency room triaging.

Assisted managers with new projects, demonstrating willingness to learn new tasks and increase skill levels. Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Maintained high customer satisfaction standards to meet or exceed targets. Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. Delivered prompt service to prioritize customer needs.