Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KRISTEN GERETY

Londonderry

Summary

Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Detail-oriented professional with strong multitasking and communication skills. Proven ability to work collaboratively with team members. Talented problem-solver managing multiple workloads. Professional and welcoming in creating upbeat work environment. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

11
11
years of professional experience

Work History

Office Administrator

Red Bull Distribution Company
01.2019 - Current
  • Manage all office administrative activities, including daily mail and FedEx / UPS Package deliveries and shipments, ordering of office supplies, maintenance of office equipment, and other day-to-day office operations
  • Provide support to the Red Bull Distribution Company (RBDC) Finance Shared Services Center with daily route paperwork, payroll processing, and customer account inquiries
  • Perform the Route Accounting System “Spring” Daily Balancing Function for all routes in assigned facility and ensure all necessary documentation is collected
  • Act as a key partner to the HRBPs by consulting on questions regarding key HR policies and procedures
  • Assist RBDC HR Department with new hire paperwork completion needs, timecard tracking support, recruiting paperwork, and answering general HR process or policy questions
  • Professionally answers all incoming office phone calls and ensures all calls are directed accordingly
  • Ensure proper filing and follow proper record retention policy of pertinent documents
  • Plan, coordinate and organize various meetings and events
  • Support the GSM and DSM II with all executive administrative items including booking travel, preparing huddle decks, meeting notes and documentation
  • Code and obtain GM approval for all Operating Expenses in T&E system
  • Where applicable support sales with Tell-Sell calling duties
  • Manage Core Void Tracking, Power Route Ride, Daily Depletions, and Value Tracking
  • Assist employees to maintain records required for compliance with internal policy, State and Federal regulations including driver logs, records of fuel purchase, mileage records, trainings and other records required by law
  • Building a community to empower and support employees on their wellness journey through our three pillars, physical mental and financial wellness
  • Develop challenges once a month focusing on one of the pillars (physical, mental, or financial)
  • Bringing awareness to the benefits provided from Red Bull and Fit for Flight program
  • Provide support to the teams encouraging physical, mental, and financial wellness.

Surgical Coordinator

Sports Medicine North
01.2014 - 01.2019
  • Scheduling patients for surgery, completing facility paperwork
  • Reviewing patient’s medical and health history pre-admission testing
  • Scheduling appropriate medical and cardiac clearances
  • Scheduling patient for follow-up appointments and tests
  • Scheduling patients for physical or occupational therapy appointments
  • Obtaining appropriate referrals from primary care physician
  • Submitting to insurance for prior authorizations
  • Contacting patient regarding scheduling, updating and discussing surgical processes
  • Scanning documents, IE: authorizations, referrals, surgical packets in appropriate patient charts
  • Calling on status updates on medical clearances and pre surgical testing
  • Calling on insurance verification, and status updates
  • Routing calls for appropriate doctors’ questions on medical advice
  • Organizing and maintaining doctor’s schedule through Google Calendar
  • Organizing patient information through HIPPA compliant regulations
  • Coving for other schedulers, and front desk when needed
  • Assist patient on surgical process and addressing any concerns with doctor’s protocols
  • Order equipment necessary to each doctor’s surgical procedures
  • Contact representatives regarding specific equipment requests.

Front Desk Specialist/Exercise Technician

Pro Ex Physical Therapy
01.2013 - 01.2014
  • Assist patient with knowledge of the company and our Pro Ex Promise
  • Greet patients and assist with paperwork
  • Collect copays, deductibles, and co-insurances
  • Provide knowledge of the insurance industry
  • Explain their benefits for physical therapy adequately
  • Maintain a clean and comfortable waiting room
  • Assist patients with daily activities
  • Assist them while learning new exercises
  • Open / Close clinic
  • Answer the phone.

Education

Bachelor of Psychology Concentrate in Addictions -

Southern New Hampshire University
04.2024

Liberal Studies Concentrate in Psychology -

MIDDLESEX COMMUNITY COLLEGE
01.2014

High School Diploma -

WOBURN MEMORIAL HIGH SCHOOL
01.2009

Skills

  • Time Management
  • Office Administration
  • Database entry
  • Administrative Support
  • Verbal Communication
  • Schedule and calendar management
  • Spreadsheet development
  • Onboarding Processes

References

Available Upon Request

Timeline

Office Administrator

Red Bull Distribution Company
01.2019 - Current

Surgical Coordinator

Sports Medicine North
01.2014 - 01.2019

Front Desk Specialist/Exercise Technician

Pro Ex Physical Therapy
01.2013 - 01.2014

Bachelor of Psychology Concentrate in Addictions -

Southern New Hampshire University

Liberal Studies Concentrate in Psychology -

MIDDLESEX COMMUNITY COLLEGE

High School Diploma -

WOBURN MEMORIAL HIGH SCHOOL

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