Kristen Gewecke-Jimenez
Maize,US
Summary
Results-driven professional with extensive experience in customer service, clerical work, and educational settings. Proven expertise in creating engaging environments that enhance individual student's learning, particularly speech students. Demonstrated success in curriculum development and assessing student progress, showcasing strong documentation skills and proficiency in Microsoft Office. Skilled in fostering social skills and effectively managing diverse classroom behaviors, blending technical writing with empathetic communication. Possesses strong leadership qualities and the ability to collaborate positively with others. Known for reliability and hard work, able to balance work and school effectively.
Overview
8
8
years of professional experience
Work History
SLPA
Maize Unified School District
09.2023 - Current
- Preparing speech-language instructional materials and visuals for specific students needs
- Collecting and compiling data to document students' progress for their individualized education plans
- Implementing treatment plans or protocols in support of speech-language pathologists
- Assisting speech-language pathologists in remediation and development of speech and language skills
- Working with a diverse age range of students from pre-k to high school
- Creating speech lessons under speech language pathologist's supervision
RESOURCE SPECIALIST TEACHER
Dixon Unified School District
08.2022 - 06.2023
- Promoted positive learning environment to engage students and encourage lesson participation
- Delivered continuous and appropriate student growth and achievement for age group, subject area and program classification
- Utilized technology to supplement instruction and enhance student learning
- Designed and implemented behavior management plans for students with challenging behaviors
- Reviewed IEP with student's parents, school administrators and student's general education teachers
- Monitored student conduct and utilized approved behavior management techniques to redirect and modify inappropriate behaviors
- Attended professional development activities to learn best practices in teaching
- Gathered data to measure student progress and determine learner needs
- Facilitated small group activities designed to promote social skills development among students
- Wrote and affirmed individualized education plans using SEIS software
CUSTOMER SERVICE AGENT
Cedarwood Insurance Agency
08.2020 - 07.2022
- Managed high-volume of inbound and outbound customer calls
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor
- Reviewed files, records and other obtained documents to respond to customer requests
- Processed and sent invoices, adjustments and credit memos to customers
- Managed numerous client accounts to track and collect money owed
- Retrieved, sorted, copied and filed all documents and paperwork
- Created or updated records with new files or information
- Maintained and updated company filing systems
- Managed all paperwork and accurately filed each piece alphabetically and according to significance
- Tracked file movement and researched document histories
CREW SHIFT LEADER
Rubio's Coastal Grill
01.2018 - 06.2020
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Resolved and investigated complaints regarding service, food quality and accommodations
- Ensured restaurant was clean, this included cleaning bathrooms, mopping floors, cleaning drink stations, etc
- Took customer orders and worked the cash register
SALES ASSOCIATE
Pier 1 Imports
09.2017 - 01.2018
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Stocked shelves, racks and bins with new or transferred merchandise
- Greeted customers with energy and enthusiasm, analyzed prospects' behavior, built rapport, championed services being offered and presented enticing opportunity to become cardholder
CREW MEMBER
McDonald's
03.2017 - 09.2017
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Served food quickly for positive guest experiences
- Organized and restocked supplies to support operations and team productivity
- Took orders from patrons and input selections into store computer system
- Packaged menu items into bags or trays and placed drink orders into carriers
- Demonstrated proper food safety practices by accurately completing quality control checklist
Education
Associate of Arts - English
Cosumnes River College
Sacramento, CAMaster of Arts - Communication Sciences And Disorders
Wichita State University
Wichita, Kansas06-2028
Bachelor of Arts - English Literature, Criticism, And Theory
University of California - Davis
Davis, CA05.2020
High School Diploma - US
Elk Grove Charter High School
Elk Grove, CA05.2017
Skills
- Creative Writing
- Technical Writing and Research
- Document Editing
- Proficiency using Microsoft Office
- Ability to write individualized education plans for special education students
- Curriculum development and teaching large groups of students
- Documentation and Recordkeeping
- Articulation therapy
- Collaboration with SLP
- Data entry
- Relationship building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SLPA
Maize Unified School District
09.2023 - Current
RESOURCE SPECIALIST TEACHER
Dixon Unified School District
08.2022 - 06.2023
CUSTOMER SERVICE AGENT
Cedarwood Insurance Agency
08.2020 - 07.2022
CREW SHIFT LEADER
Rubio's Coastal Grill
01.2018 - 06.2020
SALES ASSOCIATE
Pier 1 Imports
09.2017 - 01.2018
CREW MEMBER
McDonald's
03.2017 - 09.2017
Associate of Arts - English
Cosumnes River College
Master of Arts - Communication Sciences And Disorders
Wichita State University
Bachelor of Arts - English Literature, Criticism, And Theory
University of California - Davis
High School Diploma - US
Elk Grove Charter High School
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