Kristen Goehring
Port Ewen,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Tavern at The Beekman Arms
Banta Management Services
Rhinebeck, NY
04.2024 - 10.2024
- Managed daily operations of the Restuarant , including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Collaborated with other departments within the organization to coordinate projects.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
Math Tutor
Ampact ( Morse Elementary School)
Poughkeepsie, NY
08.2023 - 07.2024
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Demonstrated various teaching techniques to engage students in the learning process.
- Developed lesson plans tailored to the needs of each student.
- Maintained accurate records of student attendance and progress.
- Organized group activities that allowed students to practice problem-solving skills collaboratively.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
- Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.
- Monitored student performance on assignments and assessments throughout the year.
Cashier
Lia Honda of Kingston
Kingston, NY
10.2023 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
Bartender Shift Manager
Twaalfskill Country Club
Kingston, NY
03.2014 - 09.2022
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Enforced health codes and safety regulations in compliance with state laws.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Analyzed sales data to accurately forecast future demand for liquor orders.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
- Supervised cleanliness of guest service areas before, during and after service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Event Coordinator
The Lazy Swan Golf and Country Club Villiage
Saugerties, NY
04.2011 - 06.2017
- Developed event themes and concepts to ensure successful execution of events.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Monitored budgeting process for each event to ensure cost efficiency.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Sourced venues for events in accordance with client needs and preferences.
- Collaborated with clients to identify their goals and expectations from the event.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Provided on-site support during the day of the event including problem solving if necessary.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Supervised staff members responsible for registration desk setup and management during events.
- Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
- Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
- Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
Education
Associate of Applied Science - Psychology
Dutchess Community College
Poughkeepsie, NY05-2004
Skills
- Friendly, Positive Attitude
- Research
- Attention to Detail
- Multitasking
- Public Speaking
- Planning
- Customer Service
- Supervision and leadership
- Dependable and Responsible
- Flexible and Adaptable
References
References available upon request.
Timeline
Tavern at The Beekman Arms
Banta Management Services
04.2024 - 10.2024
Cashier
Lia Honda of Kingston
10.2023 - 04.2024
Math Tutor
Ampact ( Morse Elementary School)
08.2023 - 07.2024
Bartender Shift Manager
Twaalfskill Country Club
03.2014 - 09.2022
Event Coordinator
The Lazy Swan Golf and Country Club Villiage
04.2011 - 06.2017
Associate of Applied Science - Psychology
Dutchess Community College
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